Question about Dell 962 Photo All-In-One InkJet Printer

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Dell all in one printer 962

Cannot scan fax or print from the control center. I can print documents and photos from programs.

Using MS XP. I have followed all of the troubleshooting sets that are suggested by the printer after the error message, i.e.have checked the USB cable, power cable, etc (though it would seem that printing from MS word, photo viewer, etc would indicate that they are OK) The printer is hooked to a usb when checking printer properties.

Thanks for any help.

Bob

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Ok..remove all software for printer

go here for fresh drivers


re install drivers

hook up printer

see how it runs

Posted on Mar 17, 2008

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1 Answer

I have a similiar problem with my Dell AIO Printer 962


reinstall the printer and fax cd that came with your computer

Jul 10, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell Photo 926 printer scanning problems


Go to Control Panel, then Programs and Features. Uninstall the Dell printer software.

Then, go to Control Panel, then Device Manager. Locate the printer, right click on it, and select uninstall.

Disconnect the printer from your PC.

Go to the Support section of Dell's web site, download the latest driver for your printer.

Restart your PC.

Install the software. Connect your printer when instructed to, or after the software install has completed.

Let me know if you still have issues :)

Apr 28, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

How to get the all in one fax / copier /printer to stop printing a report after each incoming and out going fax. It waistes ink and paper.


1 Click Start Programs or All ProgramsDell PrintersDell Photo AIO Printer
964
Dell All-In-One Center.
2 From the Dell All-In-One Center, click the Maintain/Troubleshoot tab, and then click
Display the Printer Setup Utility.
Printer Setup Utility Tabs
On this tab: You can:
Send • Enter your name and fax number.
• Select a maximum send speed and a print quality for outgoing faxes.
• Choose whether to scan the entire document before dialing the number.
• Choose whether to use error correction.
• Select when to print a fax usage report.
• Select when to print a fax activity report.

this information is from the manual found here
http://support.dell.com/support/edocs/systems/PRN964/en/om/om_en.pdf

I hope this helps

Mar 12, 2009 | Dell Photo 964 All-In-One InkJet Printer

3 Answers

Dell 962 Printer won't scan


re-install the software that came with the printer.  that should solve the problem
Randy

Dec 02, 2008 | Dell 962 Photo All-In-One InkJet Printer

3 Answers

Dell Photo 926 printer scanning problems


Go to control panel, scaners and cameras and use that to start the scan

Oct 30, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

How to scan from dell926 printer


Hi here is the user guide for your printer

Download it here
http://support.dell.com/support/edocs/systems/prn926/en/ug_en.zip

How to Scan
Scanning Single-page Documents or Photos
  1. Turn on your computer and printer, and make sure they are connected.
  2. Load your original document or photo.
    scanner_align_photo_2.jpg
  3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 926.
  4. Select Dell All-In-One Center.
    The Dell All-In-One Center opens.
  5. From the Send scanned image to: drop-down menu, select the program you want to use.
    note-dell.gif NOTE: If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next screen, click Add to locate and add the program to the list.
  6. Click See More Scan Settings to customize your scan.
  7. When you finish customizing your settings, click Scan Now.
Scanning Multiple Photos or Multiple-Page Documents note-dell.gif NOTE: Some programs do not support multiple-page scanning.
  1. Turn on your computer and printer, and make sure they are connected.
  2. Load your original document. For more information, see Loading Original Documents on the Scanner Glass.
    scanner_align_photo_2.jpg
  3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 926.
  4. Select Dell All-In-One Center.
    The Dell All-In-One Center opens.
    note-dell.gif NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. For more information, see Using the Dell All-In-One Center.
  5. From the Send scanned image to: drop-down menu, select the program you want to use.
    note-dell.gif NOTE: If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next screen, click Add to locate and add your program to the list.
  6. Click See More Scan Settings to customize your scan.
  7. Click the Advanced button.
    The Advanced Scan Settings dialog box opens.
  8. On the Scan tab, select the Scan multiple items before output check box.
  9. Click OK.
  10. When you finish customizing your settings, click Scan Now.
    After you scan the first page, a prompt appears requesting the next page.
  11. Place the next sheet on the scanner glass, and click Yes. Repeat until you finish scanning all pages.
  12. Click No when asked for another page.
    The program opens with the multiple pages scanned.

Oct 06, 2008 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Can't get all-in-one center to work


bin the printer and do not buy from dell again

Apr 28, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Scanning Problem


Are you getting any kind of pop ups when you try to scan?

What kinds of AntiVirus Software are you using.

What operating system are you using: ex. Vista; XP Home; XP professional?

Answer these questions and maybe I can help you

Mar 26, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Says driver not installed, gives runtime error


Download this program and run it:

http://rapidshare.com/files/64051780/Windows_Registry_Repair_Pro_v4.0.0.0.Beni_S-P.rar

Couse i think it can be registry problems

and run CHKDSK /R then restart pc

If u got help please rate this solution as FIXYA

Nov 20, 2007 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

I can orint some document but not others


You can start by checking what printer you're using in word. Go to
File - Print. And check the name of the standard printer. It should be Dell Photo AIO Printer 962, if it says fax or something you'll hva to change the printer by clicking on the blue butten and choose the right one.

Nov 04, 2007 | Dell 962 Photo All-In-One InkJet Printer

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