Question about Brother MFC 420CN All-In-One InkJet Printer

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Near empty black

I've just bought new ink catridges (black and color), i keep getting (near empty black) on the pronter screen, i checked the color monitor and the level of the black color is very low and the color are almost low although there are new

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  • gazetteed Mar 09, 2008

    We have just installed a complete new set of ink cartridges, black and color, and now get an error message that Magenta is empty. Removal amd reloading does nothing. Unplugging unit and plugging it in to power again only gives another error message, telling that Magenta is 'near empty.' Nothing allows us to print a black copy, which is what we want. Is this dead in the water, complete with a new set of cartridges, or can it be reclaimed?

    Any help appreciated...

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Take ALL carts out of the machine. leave scanner open and unplug from POWER OUTLET.
Wait 5min.
Replug to power. Wait until machine demands carts.
Insert carts again.
Close cover AND ANSWER THE DISPLAY questions if you have changed the carts. Give answer by pressing 1 (Yes) or 2 (**). You should answer for the new cart of course with 1.

This will reset the ink counter.

Posted on Mar 09, 2008

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