I've just bought new ink catridges (black and color), i keep getting (near empty black) on the pronter screen, i checked the color monitor and the level of the black color is very low and the color are almost low although there are new
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: near empty black
Take ALL carts out of the machine. leave scanner open and unplug from POWER OUTLET. Wait 5min. Replug to power. Wait until machine demands carts. Insert carts again. Close cover AND ANSWER THE DISPLAY questions if you have changed the carts. Give answer by pressing 1 (Yes) or 2 (**). You should answer for the new cart of course with 1.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I have gone through all the forums but none of them worked...
The correct solution for the problem is the canon printer needs to have both the color and black catridges present in the printer...
So even if you purchased new black catridge only you need to have the old color catridge to be placed in the place of color catridge....
So it will detect the catridges and if any of the one is empty it asks to select black at the time of printing and simply select it you will get a black print...
So make sure both the catridges either empty or full need to be placed to detect the catridges....
Normally, new catridge has a thin layer close the output of the ink. See that thing. If it close, pull it over, Or. May be the catridge is not suitable with the printer. May be the the catridge is quite old and the ink is dry, if it is refill catridge, put several drop of hot water in it. Hope this may help.
Try to check the level of your ink in your color catridge maybe is running low or empty then if its empty then remove the catridge then replace another color catridge full of ink then run your printer again. If you successfully installed new ink catridge then it will automatically reset the level of your ink monitor to full.
The usual obvious fix is to buy a new catridge, insert, power off
machine, then switch back on to reset any sensors. But if the circuitry
on the machine itself is faulty it wont fix it.
I used to own an MFC 260C. It had a perfectly good full ink
catridge in it, that was working fine, until...it suddenly did not
recognise the cartridge anymore.
I pulled the machine apart and found that 2 of the 4 sensors on the
cct board at the back of the cartridge housing were loose. These
sensors pass light through the exposed part of the cartridge to see if
ink is there. So if these are faulty, you will never clear the "No
Cartridge" or "Ink Empty..." or "Near Empty Ink ..." messages on the
MFC260C and probably other similar printers in the MFC range.
Why did they fail? Because the soldering on these sensors was poor quality.
I would never buy another Brother machine because of this, also
because they design the machine to be totally useless unless all the ink ccartridges
are full. Shame on you Brother, and kiss my *** for the $160 pile of
junk I bought off you that was only on its second batch of cartridges
(ie very little use)
GO TO MAINTANANCE SECTION IN THE MENU TRY TO TAKE SELF TEST PRINT.
IF IT COMES THEN GO TO NEXT STEP AND TRY TO CHECK THE INK LEVEL OF THE CATRIDGES IF THE INK LEVEL IS LOW DO REPLACE WITH THE GENUINE CATRIDGE ITSELF.