Question about Gateway WESTELL INC. A99-327W11-00 Versalink Adsl Wireless 4PORT 802.11B/G with fttp Uplink (E93859)

2 Answers

Verizon Westell 327G wireless connection problem

My IBM Thinkpad laptop does not connect to my Verizon DSL/Wireless 327G Gateway. It sees the network, but cannot connect. The laptop can connect to other unsecured wireless networks in the neighborhood and at other public places, but not to my home Gateway which was supplied by Verizon. The wireless setting on the Gateway are as follows:
Wireless Operation Disabled Enabled

Channel 1 2 3 4 5 6 7 8 9 10 11 Mode Mixed 11b only 11b+ 11g only 4x Support Disabled Enabled Hide SSID Wireless Security Disabled WPA-PSK WEP
MAC Filter OFF
Beacon Period msecs (range:1-65535) RTS Threshold bytes (range:0-2347) Fragmentation Threshold bytes (range:256-2346) Preamble Algorithm Always Long Always Short Local STA's Slot Time Algorithm Always Off Always On Local STA's Enhanced Dynamic PBCC Algorithm Always Off Always On Local STA's Dynamic Enhanced Dynamic ERP Protection Algorithm Always Off Always On Local STA's Dynamic Enhanced Dynamic
802.11b Rates(Mbps)
N - not supported
Y - supported
B - basic supported
N Y B 1 N Y B 2 N Y B 5.5 N Y B 11 N Y B CANT BE BASIC --> 22
802.11g Rates(Mbps)
N - not supported
Y - supported
B - basic supported
N Y B 6 N Y B 9 N Y B 12 N Y B
Thanks

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  • 2 more comments 
  • Anonymous Jun 12, 2008

    I have a similar problem.

  • Anonymous Sep 21, 2008

    same problem

  • gzhou2000 Feb 01, 2009

    I have the same problem. My HP laptop can connect to other wireless network but no westell. On the other hand, my other laptop (Dell) can connect to Westell without problem. It seems like that just my HP doesn't communicate with Westell for some reasons.

  • adamjtoner Feb 11, 2009

    I could connect fine until a couple of weeks ago. Now, if I shut down or suspend my laptop, it will not connect again unless I reset the Westell router. Extremely annoying to say the least. Does anyone know if Verizon/Westell recently updated the firmware in these units?

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The best thing to do so that you can isolate the problem is to connect your computer first to the gateway using the ethernet cable. make sure first that connectivity is not an issue if you're using a wired connection. once that's done, try accessing the modem, 192.168.1.1 is the address for your westell. all this is while you're connected with a cable. it will be very hard to fix this issue if you're not wired connected able. check the ip address of your computer. it should start with 192.168.1.xx, any other ip address it will mean your computer is not connected to the modem. if it's a 192 ip address, check the ip add in your modem, it be a routable ip add. for example if you're isp provider is verizon, more often the ip address should start with a 71 to a 74. most likely it will be because you can go online using a wired connection. next thing you should check is your wireless settings in your modem. find out your connection type with you isp. if you have a dhcp or open pppoe, turning off and turning on again your modem will fix things, almost always. if you have a pppoe connection, you have to make sure you have the right username and password. after this, check the properties of your wireless connection by clicking on properties in the wireless network icon, check if you need a WEP key if its secured. sometimes changes in the properties of your wireless network is the problem. if this still doesn't work, there might be a defect with your modem, better call tech support for that. you might need to replace the modem. if you're still under warranty do it now because if not, you will have to buy a new modem if it's found that you have a defective modem.

Posted on Dec 20, 2008

I also have the same problem. I have found that if I turn the router off and then turn it back on, I can then connect to the router.
Mike

Posted on Jul 27, 2008

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Tip

A tip for westell wireless router


remember if u need help on it or if u need to download the manual go to www.westell.com

on May 15, 2008 | Gateway WESTELL INC. A99-327W11-00...

1 Answer

Plug and play to wireless internet connection set up?


If you have wireless/switch/router check if the wireless connection is enabled. Some of the devices by default has wireless disabled. While you are on the cable do that setup, and then go for wireless. Take care of the password if the connection is secured.
Also check if the laptop wireless card is enabled.

Good luck

Apr 02, 2010 | Other Network Devices

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How do I set up my 7501 wireless router? I have a westell router model a90-750115-07. It was working yesterday with my old modem and we were upgraded to a faster internet modem that allows a home phone....


Admin/password should take you in.
This 7501 is preconfigured to be a wireless router. You should be able to directly connect it to Internet (Cable/DSL modem) to Wan port and use the details of Wireless access in the back of the modem to get connected. By default it is setup to WEP and the access details are on the back of the Westell 7501.
Its available for 19.99 on VErizon site now.

Jan 29, 2010 | Gateway WESTELL INC. A99-327W11-00...

1 Answer

I cannot get wireless to work on my comouter. I can get the internet via cable from computer to wireless box. My laptop works ok on wireless. I changed my wireless router from netscape to Thompson speed...


Hi,

Follow the steps below to configure settings:

1. Right click on My Computer icon and go to Manage.
2. Go to Services then go to Service and Applications.
3. Double click on Wireless Zero Configuration.
4. Change the Start Up Type to Automatic and click on Apply.
5. Click on Start and press OK to close the window.
6. Go to 'Control Panel', Click on Classic View in the left hand side menu and then open 'Network Connections'.
7. Right-click on the wireless Network Connection icon and select 'Properties'.
8. Go to the 'Wireless Networks' tab.
9. Check the option 'Use Windows to
Configure this Wireless Connection' and click 'OK'.

Now please perform the following instructions to connect to the wireless network:

1. Go to 'Control Panel', Click on Classic View in the left hand side menu and then open 'Network Connections'.
2. Right-click on the wireless Network Connection icon and select 'Properties'.
3. Click on the 'wireless network' tab.
4. Under Preferred networks if you see any name in the list then highlight the name and click remove. Click OK.
5. Right-click on the wireless Network Connection icon and select 'View Available Networks'.
6. Look for the SSID (aka Network Name) of the Wireless router or access point.
4. Highlight thee SSID from the list that you want to connect to.
5. Type the security Key here and click on the 'Connect' button.
6. You should have successfully established a wireless network connection.
let me know if you need any further help.

Sep 09, 2009 | Other Network Devices

1 Answer

Create a local area network


you can get a HP x175 printserver. (not expensive.) and connected it between the printer and the router. that way you don't have to have the desktop on all the time.

Dec 02, 2008 | Other Network Devices

1 Answer

How do i build a local area network in windows xp?


On the machine that the printer is connected to go to Start>Control Panel>Printer and Faxes>Right click the Printer that you want to Network and Left Click Sharing> Select the Option to Share the printer and Name it something that you wil remeber. On the Laptop go to printers and Faxes select add new printer and select Network Printer. And Choose the second option Put the Name of the Computer that the printer is connected to and then printer name. Example \\Desktop\HpPhotoSmart 8100. Also you will need to check to make sure that both machines are on the same Domain\Work Group. Go to Start>Control Panel >System>Computer Name Tab ( Here verify the Machines Name)> Join or Change Domain>Put the machines on the same Workgroup if they are not, Do the same on the laptop. To test this, on the laptop go to Start>run and type \\Desktop Name and you should see what is able to be shared. Walk thru the steps above to install the printer on the laptop and have the intall cd in the laptop to install the drivers and you should be good to go. I hope this is understandable. If not feel free to email me at smichael@phoenixschool.net and I will see if I can clarify this for you. Happy networking!

Dec 02, 2008 | Other Network Devices

1 Answer

Guidance setting up a shared connection :)


1- set up router trough desktop
2-run program for wireless, after it gives you the IP ( which it already has, set user name and password for protection)
3-set up the laptop as a "Shared folder" along with the printer if there is one.

Aug 24, 2008 | Other Network Devices

1 Answer

Gateway


Greetings,

Answer the following :

1. Laptop make & model.
2. Do you have a wireless router ? make & model.
3. Do you have another computer ? Is it using the same router to access the Internet ?
4. Your Internet Provider ? (If they are the one who configured the router, phone them & ask for the SSID & password of your wireless router), write it down.


Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Jul 20, 2008 | Other Network Devices

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