Dell All-in-one Photo 944 Carrier Jam....help me please!
Out of nowhere, my printer has a carrier jam. I tried taking the cartridges out and putting them back in and wiping the track and turning it off and on. Nothing works. It'll reset itself and then when it starts to pull the paper in, I hear a LOUD click and it all stops there.
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try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code. if you still have same error code, try the old cartridge. if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell) if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error. or both. worst case scenario the contacts on the printer carrier might be broken already. but in this kind of situation. 98% it's the cartridge that's causing the issue.
THE CARRIER MAY HAVE A FINE PEACE OF PAPER STUCK IN THE FEEDER ROLLER OR IN THE ROLLER PANS, REMOVE EVERYTHING, GET A CAN OF AIR AND BLOW IT OUT GOOD AROUND WHERE THE PAPER FEED AND EXITS THE PRINTER, THE CARTRIDGE MAY MAYBE GETTING SNAGED ON THE PRINT HEAD ALSO. SHACK THE PRINTER UPSIDE DOWN TO GET ANY TYPE OF MATTERAIL IN THE MACHINE, IT CAN BE PAPER, PAPER CLIP, STAPLE, PENCIL, ERASER MATTERAIL,
INK BUILD UP ON THE ROLLERS, CHANGE THE TYPE OF PAPER YOU ARE USING, IT MIGHT BE CHEAP PAPER PRODUCTS, LABEL GUM STUCK INSIDE THE PRINTER HOUSING AND EVERY TIME YOU USE IT JAMS.
simply open up your printer and see if there is any residual paper that get stuck, in some case if you can find some small miniature piece of sensor it might cause a erratic sensing that there is a presence of paper while there isnt, try to clear this or clean.
paper jamming indicator means there is some paper in the paper path, unless otherwise ou clear this up you cannnot print.
after you may need to power down or restart your printer once again
This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.
I solved the problem by turning the printer on with the top up which moved the cartridges to the right a little so I could reach back, push one down a little manually which freed them to move over to the middle.
The top of my ink cartridge had fallen off and was in the printer... I hadn't seen any paper or anything and was completely stumped, when I picked it up and heard something in there... It was hard to get back on, but now it works!
I was able to fix this issue on my all-in-one 944 printer. What happened was that one of the ink cartridge lids had popped open. The hard part was that the carrier was stuck on the far left side, and I wasn't able to pull it over for easer access. However, I was able to fit a finger in and push the cartridge back down. Then when I turned the printer back on the error went away.
I just found that one of the little feeder rollers (??) on the roller bar has jumped out and is sitting (still attached by its spring) on top of the roller bar. I reckon that's curtains for the printer. Am I right or is it repairable?