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Dell All-in-one Photo 944 Carrier Jam....help me please!

Out of nowhere, my printer has a carrier jam. I tried taking the cartridges out and putting them back in and wiping the track and turning it off and on. Nothing works. It'll reset itself and then when it starts to pull the paper in, I hear a LOUD click and it all stops there.

HELP ME PLEASE!

Thanks so much

Lara


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  • 3 more comments 
  • Lucy Ford Mar 08, 2008

    I'm actually a lady but hello :)

  • Lucy Ford Mar 08, 2008

    I'm not electronics savvy at all ... what is the drum? LOL

  • Lucy Ford Mar 08, 2008

    I did that. I manually moved it back and forth a little on the track and it was fine???

  • Lucy Ford Mar 08, 2008

    Someone suggested that I check the drum.

  • Lucy Ford Mar 08, 2008

    What is a safe way to clean it?

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There might be a problem inside the printer. The motor of your printer which collects the paper maybe damaged, this might be the problem why it makes load noise. Or something was stuck in there.

Do you have the manual for the printer ? Try to see if anything says about this?
This is all i can say.

Posted on Mar 08, 2008

  • Rajh Uddin
    Rajh Uddin Mar 08, 2008

    This Is called a DRUM, i dont know why your talking about a drum, since your printer doesnt need any !

    Look At this website :

    http://img.alibaba.com/photo/11452501/La...

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  • Master
  • 790 Answers

Hello ,

check the catridge carrier once ... guess it has stuck or misplaced!!

Posted on Mar 08, 2008

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Hello sir

Posted on Mar 08, 2008

  • dewan nafees ahmed Mar 08, 2008

    may be the printer drum has jammed...

    try to clean the path of the drum

  • dewan nafees ahmed Mar 08, 2008

    drum is the section from where the ink is sprayed or printed

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