Question about Sony DVP-NC85H Multi-disc DVD Player
The open/close button will not open the dvd tray and a "locked" message appears in the window. tray is locked. tried to unlock it per the users manual, but it does not work!
Press stop and eject buttons on player for 6 seconds, display will show unlock message and job is done.
Posted on Nov 06, 2008
The proble is show me "TRAY LOCKED" IN MY DVD RDR HX520 DVD SONY. I TRIED 6 MINUTES WITH PRESS STOP AND EJECT TOGETHER WITH NO RESULT. PLEASE HELP ME!!!
Posted on Feb 13, 2009
This worked for me:
Don't bother with the tech support line. Take a philips screwdriver and remove the 2 large screws on the sides of the unit, then the 3 screws in back that attach the shell to the main body of the unit. Slide the shell back. You can now access the DVDs that your Sony player has kidnapped.
This is totally ghetto, but you CAN change discs now. I bought the unit for $99, and tech support wanted me to ship the unit on my own dime, plus pay $99 for a refurbished unit, PLUS shipping back to me. This was their best solution. :|
You can try unplugging the wires/cables inside and then re-inserting them, but it didn't work for me. I recommend turning the power off first.
I will probably use the changer this way for a while, but I'll be looking for a new unit to replace it with.
I really thought I was safe buying this big name brand, and the unit served me well for 2 years... Next time I'll do more research first, because this seems like a common issue.
Posted on Jan 17, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 28, 2008 | Televison & Video
Apr 03, 2008 | Panasonic DMR-T2020 DVD Recorder
To unlock, manually press and HOLD the open/close button & the stop button simultaneously, and HOLD them both down until the lock picture disappears. The DVD will eject when you press the open/close button.
To lock the DVD inside the machine, repeat the same step, and it will lock it inside.
Apr 07, 2006 | Panasonic DVD-A110 DVD Player
Jan 03, 2013 | Sony DVP-NC85H Multi-disc DVD Player
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