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Brothe MFC-240C paper jam error msg won't clear

MFC-240C printer had paper jam; I cleared it; still get error msg, remove back cover, paper jam. I deleted printer and reinstalled from disc. Can't print or clear msg.

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**, it is not fixed. I followed instructions on Brother web site and was able to find a piece of paper near the printhead, so I removed it. The printer makes a grinding sound when it tries to print and the same paper jam error returns and can't be cleared. I beleive that the printer repair cost will be more expensive than replacing it with a different printer, and it won't be Brother brand. I probably would not be able or have the tools to do any complicated repair job.





























































Posted on Mar 09, 2008

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3 Answers

HP 4215xi all in one, continues to give the error paper jam, there is no paper jam. I have cleaned all sensors, rollers etc. I have tried a partial and full reset. Any ideas?


Hi,
  1. Turn off the HP product and turn it around so the back of the unit faces you.
  2. Disconnect the power cord from the back of the all-in-one. The power cord must be disconnected to allow the paper feed rollers to turn freely.
  3. Locate and open the rear access door by pressing in on the left side tab and then pulling the door toward you. Figure 2: Removing the rear access door
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Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  1. From the rear access door opening, remove the jammed paper.
  2. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  3. Reinstall the rear access door.
  4. Reconnect the power cord to the unit and turn the unit on.

The following information will help prevent paper jams from occurring:
  • Never use paper that is torn or wrinkled.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with new paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door is not locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.
Goodluck..

Mar 17, 2008 | Computers & Internet

1 Answer

Piece of paper 1 inch by 2 inches jammmed and won't eject when I touch start button. I can't even see it with the cover open.


you have to open up your printer covers to extract that jammed paper. However, if you haven't tried tinkering with anything electronic before you will have to seek technical assistance from a qualified expert, but if you're willing and determined to extract that piece of paper, i suggest first you unplug any power connection from your printer, then unscrew the visible screws of the cover which is nearest the jammed piece of paper. never turn any cylinder if it resists your effort, however, try to manually turn cylinders where that small piece of paper is wedged until it comes off. Try to pull down on that piece of paper using a hair puller or forcep.

Apr 01, 2008 | Computers & Internet

1 Answer

Brother MFC-440CN Error 50


The cover on the 440CN is tough to get off. I have removed many. I will tell you that the cable from the scan (black mylar [plastic]) is fragile. I destroyed one of the printers by killing the connector end of the cable. That being said, on the 440 you have to remove the push button panel before the cover. There are 3 screws in the back. The cover then snaps off but feels like you are breaking it and it will snap as it comes off. I did not break this part on any of the printers so.... you should not worry too much. After that there are clips on the front that keep the top cover on. You must release these with a screw driver. You can insert the screw driver and twist. While twisting apply some upward pressure and it will release. You also have to remove a number of connectors, ground wire to get it apart.

Mar 18, 2008 | Computers & Internet

3 Answers

Paper jam


Have you checked your paper that is fed on the bay...maybe there's a foreign material that is present inside because most of the printers nowadays are very sensitive especially on dust that triggers to false positive detection to your computer.

If it does, try clean the bay.ok?

Jan 22, 2008 | Computers & Internet

1 Answer

Paper jam


open all door in your printer , front and back. , look for paper stuck inside and remove it. Sometimes small pieces of paper are difficult to be found.
If it is a Laser printer, you will also need to remove the toner and paper try and look for jammed papert underneat.
Once you done, restart the machine.
If you still have paper jam error try unplugging printer from power outlet for 5 minutes then restart.
If you still get error, then either there is paper inside or your printer may be faulty.

Regards

Mar 15, 2008 | Computers & Internet

1 Answer

WE HAVE A CANON MP530 COLOR PRINTER. DURING A PRINTING OF LABELS, WE HAD A PAPER JAM, WHICH WAS CLEARED. WE ARE NOW GETTING A MESSAGE "U052" CONCERNING THE PRINT CARTRIDGES, WHICH WE CANNOT...


Pls chk thoroughly the inner parts are clear of any shreds of paper. Blow air thro vacuum cleaner. A small piece of paper sitting on a sensor can create this sort of problem. (For eg, the cartridge stops at both the ends after 'sensing' the end. If paper sticks here, it cant sense and will lead to a crash)

S. Mohan

Mar 07, 2008 | Computers & Internet

1 Answer

Paper jam


I had a paper jam issue on mine and it was due to the fact that I had the door open on the back of the unit.

Stranger things have happened i guess :)

Jan 22, 2008 | Computers & Internet

1 Answer

I had a paper jam on my brother mfc 420cn printer. I cleared the jam, but the error message will not clear. I unplugged the printer and turned it back on but the message was still there. Is there a...


This indicates the jam is not clear. Please check all areas including the removable cover on the back (by pinching the 2 squeezable tabs) and pulling out.

Jan 13, 2008 | Computers & Internet

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