Re: Brothe MFC-240C paper jam error msg won't clear
**, it is not fixed. I followed instructions on Brother web site and was able to find a piece of paper near the printhead, so I removed it. The printer makes a grinding sound when it tries to print and the same paper jam error returns and can't be cleared. I beleive that the printer repair cost will be more expensive than replacing it with a different printer, and it won't be Brother brand. I probably would not be able or have the tools to do any complicated repair job.
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Error 51 is a paper jam code. Remove the paper tray in the front and the jam clear cover in the back (the light gray plastic piece in the center of the rear of the printer) and pull out any paper you can see.
Once you've removed the paper, the jam code should clear on the display, but if it doesn't, try resetting the machine. If the jam code is still there, that means there is still paper somewhere inside the machine. Check again to make sure you didn't miss any, and also lift the scanner bed to see if you can see any paper under there. (To lift the scanner, lift up with the tabs on either side until the scanner locks into place.)
Error code 36 is generally because of a paper jam that was not cleared. Remove the rear jam cover (the plastic cover in the back center of the machine)and the paper tray and check for any pieces of paper. Sometimes just a scrap will remain, but it's enough to cause the machine to not work.
Once you've replaced the covers, if the jam code does not reset, turn the machine off and then back on.
Did you remove the rear cover and check for paper there? If it still shows a jam and there's absolutely no paper inside the printer, you may have to shut it off (or unplug it if it won't turn off), wait a few seconds, and turn it back on to clear the jam detection.
I had this too, I had to open the back of the machine, it is meant to open and pull out and clear the jam (pull out the crinkled paper) but everytime I tried to print again it kept saying that it still had the jam, I opened and closed it several times and it did not seem to register that I HAD CLEARED THE JAM, so what I did was unplug it from the wall and then plug it back in and then it was fine. I wonder if this is AN ACTUAL DEFECT with this machine, if ater a paper jam it cannot detect that it has been resolved without having to unplug it and plug it back in, HOPE THIS WORKS FOR YOU.
Usually small pieces of paper are jammed at the print head area. Lift up the scanner and see if you can find the paper at the print head parking area, clear the paper . If you can't find the paper, remove the scanner cables, then the scanner. You will see 2 screws at the rear and one near the USB connection. Another 3 screws towards the front will remove the front panel. Under the panel remove 4 screws and the two panel harnesses. The is a speaker harness which you must remember to attach back later (most people don't remember to put back). Lift up the top cover and you can see the whole engine. Clear any pieces of paper that might be there.