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Help me to resolve a problem with my harman Kardon HK 3380

I bought a Harman Kardon HK 3380 to ebay, and it was working ok, but I moved to other place and plug it; when I switch it on the only signal is PROTECTED, and then turn it off all the times; how can you help me?

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  • Anonymous Mar 11, 2009

    I have the same problem.

    Try to reset the receiver first.

    Helped for me.

    Good luck.

    Jo

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I'm having the same problem only difference is I baugh my product new, i love my reciver when it works I'm convinced the product is built like everything else these days cheap with no pride, designed to malfunction so hard working Americans like myself pull out of pocket to replace the product being a different brand or what, cuz large corporations repeatedly screw the little man time and time again for years and believe me folks it's only gonna get worse if the little man sits back and does nothing.. I personally do NOT recommend this product costumer service with this product also burns my as# it's a waste of time on your behalf.. Thanks for reading hope to hear from many of you.

Posted on Nov 10, 2011

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There are two options here: first, the power button is amber but unit still won't go. In this case try a 'factory reset' as per manual. If this won't work, it seems that the processor is gone (located on the display board) so you have to bring your unit into a authorized shop for repairs. Secondly, it might be just matter of some blown fuses which are located inside the unit on the transformer board. If after replacing (if they're blown) the unit still won't work or keeps blowing the new fuses, follow the first advice, meaning you have to bring the receiver to a service. To access the fuses, you have to remove the top cover.I wish you luck
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