Help me to resolve a problem with my harman Kardon HK 3380
I bought a Harman Kardon HK 3380 to ebay, and it was working ok, but I moved to other place and plug it; when I switch it on the only signal is PROTECTED, and then turn it off all the times; how can you help me?
Re: Help me to resolve a problem with my harman Kardon HK...
I'm having the same problem only difference is I baugh my product new, i love my reciver when it works I'm convinced the product is built like everything else these days cheap with no pride, designed to malfunction so hard working Americans like myself pull out of pocket to replace the product being a different brand or what, cuz large corporations repeatedly screw the little man time and time again for years and believe me folks it's only gonna get worse if the little man sits back and does nothing.. I personally do NOT recommend this product costumer service with this product also burns my as# it's a waste of time on your behalf.. Thanks for reading hope to hear from many of you.
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You can try a factory reset after checking your speaker wires for shorts. The procedure is in your owner's manual. This will most likely not resolve your issue. If you need further assistance, or would like to inquire about repairing your Harman Kardon, please visit my website at audioserviceclinic.com and contact me there. BTW, I worked for Harman, as Technical Support for all Harman, JBL and Infinity products.Thank you.
You can check all your speaker wires for shorts, as well as try the reset to factory defaults procedure found in your owner's manual, but I doubt this will resolve your issue. If you require more assistance, or would like to inquire about repairing your HK, please visit my website at audioserviceclinic.com, and contact me there. BTW, I worked for Harman as technical support for all Harman, JBL and Infinity products. Thank you.
Hello Randy, There are two options here: first, the power button is amber but unit still won't go. In this case try a 'factory reset' as per manual. If this won't work, it seems that the processor is gone (located on the display board) so you have to bring your unit into a authorized shop for repairs. Secondly, it might be just matter of some blown fuses which are located inside the unit on the transformer board. If after replacing (if they're blown) the unit still won't work or keeps blowing the new fuses, follow the first advice, meaning you have to bring the receiver to a service. To access the fuses, you have to remove the top cover.I wish you luck Kostiko
Hi, You might want to run your ps3's hdmi into your hk, as I'm sure it has hdmi inputs. Using your hk as the audio /visual switcher may resolve this issue-and by the way the hdmi cable has audio built in. I hope this was of some help and thanks for choosing FixYa, good luck Prodzilla.
If the display does not turn on, then you have a power problem. The unit is not completely turning on. Since you opened up the unit, give it a sniff test to see if there is any burnt odor inside the unit. Check the fuses also. Have a look at the transformer board. It may have several fusible resistors sitting high on the board. If they burn open, there is no power to the display/cpu board.