Help me to resolve a problem with my harman Kardon HK 3380
I bought a Harman Kardon HK 3380 to ebay, and it was working ok, but I moved to other place and plug it; when I switch it on the only signal is PROTECTED, and then turn it off all the times; how can you help me?
Re: Help me to resolve a problem with my harman Kardon HK...
I'm having the same problem only difference is I baugh my product new, i love my reciver when it works I'm convinced the product is built like everything else these days cheap with no pride, designed to malfunction so hard working Americans like myself pull out of pocket to replace the product being a different brand or what, cuz large corporations repeatedly screw the little man time and time again for years and believe me folks it's only gonna get worse if the little man sits back and does nothing.. I personally do NOT recommend this product costumer service with this product also burns my as# it's a waste of time on your behalf.. Thanks for reading hope to hear from many of you.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You can try a factory reset after checking your speaker wires for shorts. The procedure is in your owner's manual. This will most likely not resolve your issue. If you need further assistance, or would like to inquire about repairing your Harman Kardon, please visit my website at audioserviceclinic.com and contact me there. BTW, I worked for Harman, as Technical Support for all Harman, JBL and Infinity products.Thank you.
I just purchased a Dell XPS 8500 with Windows 8 and decided to keep using my old Harmon Kardon HK 206 speakers because I'm quite satisfied with these speakers. When I hooked them to my new PC, Windows 8 recognized them right away. The speakers work great on my new PC. Try going to the Control Panel and see if your speakers were recognized. (On my PC they're referred to as "Speakers (Realtek High Definition Audio). That's due to the default drivers in Windows 8. As long as you see speakers in the control panel, you should be OK. In that case you should check your connections. If you don't see speakers in the control panel, go back one screen and select add a device and let Windows 8 scan for any device that it hadn't recognized before.
Wow, this was a hard one. I called both Harman Kardon and Dell, seems HK made the speakers for Dell, but neither company carries parts any more. I called Radio Shack thinking they would have a generic power supply, not even close. I looked at several places on the internet and had no luck. I do have a little good news, I was able to find a few on Ebay, so if you don't mind buying used, you can get a power supply there. They even have a Buy Now offer so you would not have to bid on it. The power supplies are listed as 1100mA which is the same as 1.1A. Also, if you get the it and the plug in is not the right size, take the speaker to Radio Shack and they will be able to sell you the correct plug, all you will have to do is splice in the new plug. With it having an AC output, you don't even have to worry about the wires being crossed as you would with DC. Hope this helps you.
If the display does not turn on, then you have a power problem. The unit is not completely turning on. Since you opened up the unit, give it a sniff test to see if there is any burnt odor inside the unit. Check the fuses also. Have a look at the transformer board. It may have several fusible resistors sitting high on the board. If they burn open, there is no power to the display/cpu board.