I am really ashamed to say that I am stumped by how to get to the innards of the Briel Versatile Due to replace the o ring between the steam wand and the plastic housing. According to the schematic I was sent, I have to lift off the plate warmer (done) and unscrew the cover - apparently there is a screw under a rubber cover next to the spoon. I have prised out a rubber stopper and a long way down there is something that may or may not be a screw. Am I being dim??
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Re: Replacing o ring for steam wand
Not dim, though you may need to find a long screwdriver.
I've already disassembled my machine, which is the ES37S model. Yes, you remove the rubber stopper. Then you take a long and skinny screwdriver and remove the phillips-head screw at the bottom of that hole. With that screw removed, the entire plastic top of the machine comes off.
I still need to find the milk-steamer knob, which is broken on mine, so I'm in search of a parts distributor. If you have any idea where I can find Briel parts in the US, I would appreciate any contact info you may have. Thank you. ;)
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I initially replaced the o-rings in the pipe/valve assembly. It didn't work for long (not correct size o-rings probably). I then bought a new pipe-valve unit. To replace you need to pry off the stream handle (chromed plastic). It only fits one way on the axle (so take notice when replacing!). Then remove back and side covers (6 screws all at the back). Then remove top (2 screws each side at the front and a couple at the back). Then the front panel should be lose. (Instructions based on a slightly different model)
Mine made better coffee after I fixed the leak! A large portion (perhaps 25%) of the water intended for the coffee went via the steam wand straight into the drip tray, which is not good.
Hi There is a receptacle below the steam knob underneath. There are 2 o-rings in the receptacle or on the wand. Insert the wand into the receptacle, then screw the nut on until its tight. The wand should swivel.
Check the end of the steam wand and the parnello it may be blocked use a paper clip to clear, as for the brew unit the shower screen may be blocked it will have to be removed and cleaned. It is located under the red o-ring, then adjust the grind coarser. If that solves the problem for the coffee, but the steam wand solution does not work then it is clogged higher on the line in the system.
Sometimes the self- priming pump feature may not work due to a momentary "air lock" condition. If water does not flow from brew head, place a cup under the steam frother. Open steam control and turn the switcher onto the icon of the half-full cup until water flows from steam frother. Turn off steam control, as Espresso maker is now ready.
Pull off entire plastic wand off by unscrewing the top plastic piece. Inside the piece that connects to the screw top you should see two o-ring type spacers. The top one should be hard pastic and the one beneath should be rubber. Take the entire unit apart and clean, making sure to put all pieces back in the way they came out.
To put back on, take the top piece and put it back on the metal stem first then put the rest of the wand back on and gently push it as far up the metal stem as possible and screw back together. If you don't have the rubber spacer this could be the problem since the wand really has nothing grabbing onto the metal stem except for the rubber spacer. If this doesn't work, order another wand:
I had the same problem. I took the steam wand off, and checked for steam out of the unit. It was OK, so I stuck a thin wire up through the steam wand and dislodged what look like pieces of a green washer or O-ring.
In short...the wand was plugged.
Try opening the frothing valve by turning the dial and force water through it instead of steam by pressing the middle, coffee button. You may be experiencing vapor lock. Once the water comes through the steamer valve, turn the steamer knob off and release the coffee button. Then try the steamer button with the steamer dial open. This may do the trick.