Question about Tomtom GO 300 GPS Receiver

2 Answers

TomTom Go 300

Hi-
My TomTom Go 300 switches on, looks like it's booting up, shows the default TomTom page then switches off again. Is it a battery problem do you think? It does it even when its plugged into the car adapter.

thanks!

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  • 3 more comments 
  • braziliant Mar 13, 2008

    I have exactly the same problem, but then reset it now it won't come on at all , green light comes on but nothing else when power lead connected

  • Anonymous Aug 02, 2008

    tom tom switches off after so long then re start up

  • Anonymous Sep 18, 2008

    My tomtom one switches on, goes to the home page and does not go past that - nothing else happens, the tomotom remains on the home page.



    any suggestions?

  • bucktomtom Oct 06, 2008

    My Tomtom 300 was working fine until I tried to get the updates from the Tomtom web site. Now when I turn it on I get a flash of the Tomtom logo then blank screen. Tomtom tech said I must have a corrupted unit and they do not offer any repair since it is out of warranty. It was working fine 2 days ago than I went to their web site to download updates now it is a piece of worthless junk that they say cannot be fixed!

  • kinetisnetis Jan 14, 2009

    I have two SD cards, one with the original TOM TOM and another we used to hold larger maps (add ons). The initial screen comes up then plays the drums and then goes off. Green light shows when "charging" but its the same symptoms whether you power it or leave it on the battery.

    Initially, the TOM TOM froze on one of the start up screens, beyond the red hands...

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I fixed mine by firstly replacing the battery, then formatting the SD card, then replacing the software with a backup I had luckily saved a few months earler and it all came on again

dont give up, i messed with mine for 3 nights until i eventually found what was wrong

Posted on Sep 18, 2008

  • braziliant Sep 18, 2008

    I eventually fixed mine, firstly i replaced the battery, then re-formatted the
    SD card, re-loaded the software from an earlier back up and it came on

    i thinkit corrupted when i installed a new voice so beware if doing this to back up first

    onloadRegister(function() {var tag = new PhotoTag(39.934000, 83.695600, 564071413, 1350831).setTaggeeName("lynda jones").setTaggeeId(0).setSaved(); var elm = $("1350831_564071413_2_name"); elm.onmouseover = function() { PhotoTagController.getInstance("myphoto").showTag(tag); }; elm.onmouseout = function() { PhotoTagController.getInstance("myphoto").hideTag(tag); }; });


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Boot up failure / switching off part way through the boot up is usually caused by corrupted data or files on your SD card.
When booting up with faulty data the TomTom has 3 options

  1. Continue to boot up and run the errored software
  2. Boot up until a file cannot be correctly loaded then shut down
  3. Try to boot up but if not possible show a RED X on the screen
The other cause for shutting down is a partly charged battery but since you are running off a charger lead this cannot be the case .
So , with the above in mind , its most likely that you have corrupted SD card . The only ways to recover from this is to format and re-install from a backup of the card. OR , it might be possible to overwrite some files or folders from a similar "friends" card in the hope that you overwrite the correct / corrupted file. This is a longshot in the dark but is a possible cure.

Good luck

Posted on Sep 16, 2008

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1 Answer

Won't start, seems to be a problem with the card


If you have an SD card installed then
Remove the SD card from the tomtom
The card may need to be formatted properly first or re-formatted.
Formatting is better done in a card reader.
There are differing views but this method has always worked for me.
Insert the card in the reader,. Using my computer or windows explorer right click on it and select format
select FAT32 as the files system
Now connect the tomtom to the pc but don't let tomtom home run.
Exit TomTom Home if need be.
You now need to select your tom tom which will also show as a drive and may even show its own special icon.
In windows explorer select tools then folder options.
Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.
then just copy ALL the files from the tom tom to your sd card.
DO NOT USE CUT AND PASTE !
Once all the files are on your new card switch off the tom tom and insert the sd card and re-boot the TomTom
It should now work.
If not try the hard re-set in which you would use a paperclip to reset the tomtom. there should be a tiny hole on the underside of the unti.
push the paperclip in there (not too hard) while the unit is switched on
This would cause a reset to factory defaults (you may have to set home location etc)
You may also have to switch off and re-boot again for it to take effect.

Sep 06, 2009 | Tomtom ONE GPS Receiver

1 Answer

When turning on the no maps appears on screen


If you have an SD card installed then
Remove the SD card from the tomtom
The card may need to be formatted properly first or re-formatted.
Formatting is better done in a card reader.
There are differing views but this method has always worked for me.
Insert the card in the reader,. Using my computer or windows explorer right click on it and select format
select FAT32 as the files system
Now connect the tomtom to the pc but don't let tomtom home run.
Exit TomTom Home if need be.
You now need to select your tom tom which will also show as a drive and may even show its own special icon.
In windows explorer select tools then folder options.
Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.
then just copy ALL the files from the tom tom to your sd card.
DO NOT USE CUT AND PASTE !
Once all the files are on your new card switch off the tom tom and insert the sd card and re-boot the TomTom
It should now work.
If not try the hard re-set in which you would use a paperclip to reset the tomtom. there should be a tiny hole on the underside of the unti.
push the paperclip in there (not too hard) while the unit is switched on
This would cause a reset to factory defaults (you may have to set home location etc)
You may also have to switch off and re-boot again for it to take effect.

Aug 28, 2009 | Tomtom One XL GPS Receiver

1 Answer

I have a tomtom xl and when i turn it on the unit rejects the sim card and as a on screen symbul of a man with is hand out with a red x through it .


If you have an SD card installed then
Remove the SD card from the tomtom

The card may need to be formatted properly first or re-formatted.
Formatting is better done in a card reader.

There are differing views but this method has always worked for me.
Insert the card in the reader,.

Using my computer or windows explorer right click on it and select format

select FAT32 as the files system

Now connect the tomtom to the pc but don't let tomtom home run.
Exit TomTom Home if need be.

You now need to select your tom tom which will also show as a drive and may even show its own special icon.

In windows explorer select tools then folder options.
Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.

Then just copy ALL the files from the tom tom to your sd card.

DO NOT USE CUT AND PASTE !

Once all the files are on your new card switch off the tom tom and insert the sd card and re-boot the TomTom

It should now work.

If not try the hard re-set in which you would use a paperclip to reset the tomtom. there should be a tiny hole on the underside of the unti.
push the paperclip in there (not too hard) while the unit is switched on
This would cause a reset to factory defaults (you may have to set home location etc)

You may also have to switch off and re-boot again for it to take effect.

Aug 28, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tomtom go 500


Hi,
  1. switch tomtom on .
  2. tap screen where the satelitte bars are ( bottom right )
  3. You should have a status bar on right of screen with a battery symbol , under that is a satelitte signal bargraph , under that is a " version number ".
  4. tap screen where version number is
  5. all details including device number should now show on screen.
GOOD LUCK

Dec 05, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

GO 300 not recognized by PC & Home / doesn't recognize SD card


WOW!! You have tried everything i can think of...I was going to have you go tan an earlier version of home, which you said at the very bottom....

maybe try this.......put the SD card in the unit and format it again....this time try to add a fresh application and 1 voice only...do this straight from the home program.....now disconnect the device and hopefully it says 'No Maps found'. If it does then we know the drive is good..if not then the unit might be shot....if you do get 'No Maps found'....call into support and have them give you a frsh map...(If they ask, inform them exactly this--'I did not make a back up, all I want is any map, so as long as my unit is up and running"

Dec 03, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

Tomtom one xl


from what you describe it is likely your tomtom has blown IC's inside. Please take a look under the tomtom GO 300 section as this problem is answered there and is very similar to yours.

Sep 11, 2008 | Tomtom ONE GPS Receiver

2 Answers

No gps device


Hi,

Sometimes it can take a TomTom many minutes to obtain satellites. To give it a chance and to test it make sure you have a clear 180 degree view to the south ( that's if you are in the northern hemisphere ) . Its to the north if you are in the southern hemisphere.
So, put the TomTom with it's back facing the equator ( all the GPS satellites are above the equator in an arc ) it's almost straight up in fact but towards the equator.
If you switch on , let it boot up , then tap the screen near the bottom right where you see a bar graph . ( see photo's and finger indicates where to tap position )
The screen will change to another screen and again you should have the bar graph on right hand side with a battery symbol either below or above. once again tap the bar graph and a larger STATUS screen should appear. You should be able to see the TomTom scanning for satellites . Any it receives will be GREY but grey ones are not yet locked on. If any of the bars on the TomTom get a fix or lock on they will turn BLUE . Only when the TomTom has 3 or more BLUE satellites can it present a fix on your location. If none of the bars on the graph ever turn BLUE then you have a faulty TomTom or possibly corrupted data on the SD card. If you get ANY of the bars turn BLUE then it's likely your TomTom is working OK but is just having difficulty locking onto any satellites. You might have to wait a while or move location.
Once the TomTom gets a fix , even if you turn it off then on again it will remember what satellites it was locked onto before so it should not need to scan again and should find the satellites real quick or at least quicker. See photographs below for the 3 stages to go through to check status.
( NOTE : The photograph shows a TomTom ONE v2 but almost all models of TomTom show similar screens ) See last photo where one of the bars is GREY , this shows it's receiving that satellite but it's not strong enough to get a fix from it. The last bar shows the TomTom knows there is a satellite there but currently has no signal from it. The BLUE bars show good reception and fixes on those satellites.
I do hope this helps solve your problem but if not then please revisit this forum and post any questions again and i'll see if I can help.

Please remember to rate my comments and recommendations if you have found them useful at all by clicking on the coloured diamonds on this page.

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Aug 10, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

Tomtom 300 software update deleted my maps


Hi Albert. Theres lots of data on the card besides the map that your tomtom needs in order for it to work. Theres really no solution can be offered as unfortunatly something has happened to the data on your card and something is either missing or corrupted. Exactly what would need to be investigated and its not really within the scope of doing so on this forum. Without any judgement to you or anyone else can I warn all other tomtom users ..... BACK UP YOUR SD CARD TO YOUR COMPUTER before you attempt any "update" to your tomtom. If you have made a backup Albert then I suggest you reload the backup onto your card and everything should work again. Fingers crossed. You might need to do a hard reset by pressing the reset button underneath your tomtom with a paper clip through the reset hole. Good luck.

Dec 29, 2007 | Tomtom GO 300 GPS Receiver

3 Answers

Tomtom xl eurpoe switching off


The switching off problem can be generaly be attributed to 3 causes:
  1. Battery is not being charged enough ( charging via USB from a PC will take days ) your charger could be putting out the correct voltage but not enough current.
  2. The battery is on its way out. TomTom batteries have a set lifetime where they gradualy take less and less charge. if your battery capacity is low then you might just have enough power in it to allow the TomTom to start up but then it shuts down again shortly after. ( You can check this becuase if powering the tomtom via a power supply the tomtom should remain switched on ). If this is the case , then it probably proves the battery is the problem.
  3. Faulty software ( very possible ) . I have found that where certain files are corrupted on the SD card the TomTom will shut down at some point in the loading up cycle. The reasoning being that if the TomTom cannot procede with boot up , it will either hang or shutdown or load up incorrectly.
If you made a backup of your SD card then formatting and reloading the files from your PC might cure the problem.

GOOD LUCK

Dec 16, 2007 | Tomtom One Europe v2 GPS Receiver

2 Answers

Tom tom 300


"My tom tom wonts switch on. I have reset it and still it comes on with a boom boom noise and shows the 2 hands on the screen. It also shows the loading bar at the bottom, but then it just freezes and nothing happens. can anyone help please ASAP"

Sound as though your Map data card is corrupt. Remove the SD card and check it with your computer using a card reader. Backup the SD card onto your computer. You can run either chkdsk or go to the drive letter under 'My Computer' right click and select properties, then tools, then check now. You can also try starting the Tomtom with the SD card out of the unit. It should show a picture of the Tomtom with a 'X'. You can also try copying the data on the SD card to another SD card.

Sep 12, 2007 | Tomtom GO 300 GPS Receiver

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