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Posted on Mar 12, 2010
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My computer says CD-ROM is not available Path '1' cannot be found verify you have access to this location and try again find instalationumms1 in folder and install

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  • Expert 279 Answers
  • Posted on Mar 15, 2010
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Type DEVICE MANAGER in your windows search area
This will show all your computer's hardware and peripherals
Is your CD drive listed?
No-power or other problem
Yes-driver issue?
right click on the cd drive and select PROPERTIES
first tab GENERAL shows if device is working properly or not
click DRIVER tab and select UPDATE DRIVER

You may have to restart.

Please reply if this does not remedy your error.
And always specify what version windows you use.

Hope this helps.

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My HP laptop EliteBook8460p installed Windows 10.I received "Error 1706.No valid source could be found for product Nuance PaperPort 12. The Windows installer cannot continue"Please advise how to solve

This Error 1702 problem can occur if all the following conditions are true:
  • You originally installed Office from a network administrative installation.
  • The network administrative installation is no longer available to you.
  • You are trying to use an Office CD-ROM when you are prompted by the Windows Installer for an Office source location.
  • You click Cancel when you are prompted to insert the CD.
Because the files in an administrative installation are uncompressed, and the files on an Office CD-ROM are compressed, the Windows Installer cannot resolve the differences between the two source types. The resolution to this problem depends on whether you can obtain access to a network administrative installation. Use the following methods, as appropriate to your situation.

If the original administrative installation from which you installed Office is not available, you can use a different administrative installation for the Office source file location. To do this, follow these steps:
  1. Click Start and then click Run.
  2. In the Open box, type a command line similar to the following, and then click
    OK new network path\Setup.exe /fvm package name.msi
    where new network path is the full path to the alternative network administrative installation, and
    package name is the name of the Windows Installer .msi package on the root of this administrative installation (for example, Proplus.msi).
  3. Click OK when the update is finished.

tip

How to Format a Computer with Windows 95, 98, or ME

<span> <p>To reinstall Windows, you will need a <b>Startup Diskette</b> and a <b>Windows Installation CD</b>.<br /> <a href="http://www.whitecanyon.com/makestartupdiskette.exe"><img src="digital-media-data-recovery-software.gif" /></a> <a href="http://www.whitecanyon.com/makestartupdiskette.exe">Download the Startup Diskette Creator</a><br /><b>Note:</b> We recommend using the Startup Diskette available on this page. Other Windows Startup Diskettes may not work with the following steps. <ol> <li>Once you have your Startup Diskette, insert it into the floppy drive and restart your computer.<br /><br /></li> <li>Select option #1 - Start the computer with CD-ROM support.<br /><br /></li> <li>After a minute or so, you will see "A:&gt;_".<br /><br /></li> <li>Type "fdisk" and press Enter.<br /><br /></li> <li>If asked to enable large disk support, select Y for Yes. (<b>Note</b>: Some versions of Windows 95 may not be compatible with large disk support. Select N here if it does not support the FAT32 file system.)<br /><br /></li> <li>Select Option #1 - Create DOS partition or Logical DOS Drive.<br /><br /></li> <li>Select Option #1 - Create Primary DOS Partition.<br /><br /></li> <li>The drive integrity will be verified.<br /><br /></li> <li>Unless you are planning to make multiple partitions, select Y when asked if you want to use the maximum available size for the partition and to make the partition active.<br /><br /></li> <li>The drive integrity will be verified again.<br /><br /></li> <li>When completed press the Esc key to exit fdisk.<br /><br /></li> <li>Without removing the floppy disk, press the reset button on the computer or press the keys Ctrl then Alt then Delete and release them together. This will restart the computer.<br /><br /></li> <li>Again, select the option to Start the computer with CD-ROM support.<br /><br /></li> <li>When you see A:&gt;, directly above it is a message about your CD-ROM drive. It will tell you the letter assigned to your CD-ROM drive, take note of it. <br /><br /></li> <li>At the A:&gt;, type "format C:" and press Enter.<br /><br /></li> <li>Press the Y key then the enter key when asked if you want to proceed with the format.<br /><br /></li> <li>The format will probably take some time, so be patient.<br /><br /></li> <li>You will be asked to choose a Volume Label, which is a name for your hard drive. It has no effect on the operation of your computer, you may choose any name you like.<br /></li></ol></span>
on Nov 23, 2010 • Computers & Internet
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3answers

My CD rom is not working

No matter what type of laptop you own or how you use it, the CD-ROM or DVD drive is an important part of the unit. With the CD or DVD drive in place, you can play your favorite music or watch your favorite movies, so when that CD or DVD player stops working it is important to get it back in service as soon as possible.

1.Locate the bypass hole on the CD-ROM drive. There is a very small hole, generally located underneath the eject button, on every CD-ROM drive. Unbend a paper clip and insert it into the hole until the CD tray pops out.
2.Remove any CD that is in the tray and replace it with a CD laser lens cleaner. These laser lens cleaners are available at computer shops and electronics retailers.
3.Run the laser lens cleaning program, then try to play a CD again. If that CD fails to play, replace it with another CD and try again.
4.Shut the computer down and remove the AC power cord if cleaning the laser lens does not resolve the issue. Turn the laptop upside down and slide the battery release lever to the unlocked position.
5.Remove the battery and set it aside. Then locate the screws that hold the CD-ROM drive in place and remove those screws. Slide the CD-ROM drive out of the bay, then slide it back into the bay until it snaps securely into place. Replace the screws that hold the drive in place, turn the laptop back on and try to read the CD again.
6.Log on to your computer and right click on the "My Computer" icon. Select "Properties" from the menu and click on the "Hardware" tab. Click the "Device Manager" button and expand the CD-ROM section. Right click on the CD-ROM and choose "Update Driver" from the menu to download and install the latest device driver from the CD-ROM manufacturer.

I hope you find it very helpful. Thank you for using fixya
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I need to find path of where cd -rom is located?

Open "My computer" and then you will see a drive letter beside your CD-ROM drive. It will say something like (E:\) or (D:\) and that is the path for the CD-ROM drive.

Thanks
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How to instal file 'asms The file 'Asms' on Windows XP Professional Service Pack 2 CD is needed" when installing WinXP Pro,

When you install Microsoft Windows XP, you may receive the following error message:
[Files Needed]
The file 'Asms' on Windows XP Professional CD-ROM is needed. Type the path where the file is located, and then click OK.
This issue may occur if the Setup program cannot communicate with the CD-ROM drive.
To resolve this issue, use the appropriate method for your computer.
Hard disk formatted with FAT or FAT32 file system
If the hard disk is formatted with the FAT file system or with the FAT32 file system, follow these steps:
Use a Microsoft Windows 98 Second Edition or Microsoft Windows Millennium Edition (Me) Startup disk with CD-ROM drivers to restart the computer.
Copy the Xcopy.exe tool from the Windows 98 Second Edition CD-ROM, the Windows Millennium Edition (Me) CD-ROM, or the hard disk to the Windows Startup disk. To do this, use the appropriate method.
Windows 98 Second Edition CD-ROM
Insert the Windows 98 Second Edition CD-ROM in the CD-ROM or DVD-ROM drive, and then at the command prompt type the following lines, pressing ENTER after you type each line, where cd-rom is the drive letter of the CD-ROM or DVD-ROM drive:
c:
copy cd-rom:\win98\smartdrv.exe
copy cd-rom:\tools\oldmsdos\xcopy*.*
Windows Millennium Edition (Me) CD-ROM
Insert the Windows Millennium Edition (Me) CD-ROM in the CD-ROM or DVD-ROM drive, at the command prompt type the following lines where cd-rom is the drive letter of the CD-ROM or DVD-ROM drive, and then press ENTER after you type each line:
c:
copy cd-rom:\win9x\smartdrv.exe
extract cd-rom:\win9x\win_17.cab xcopy.exe /L c:\ xcopy.exe
extract cd-rom:\win9x\win_17.cab xcopy32.exe /L c:\ xcopy32.exe
extract cd-rom:\win9x\win_19.cab xcopy32.mod /L c:\ xcopy32.mod
Hard disk
At the command prompt, type the following lines where drive is the drive letter of the hard disk where Windows is installed, and then press ENTER after you type each line:
c:
copy drive:\windows\smartdrv.*
copy drive:\windows\xcopy*.*
Eject the Windows 98 or Windows Millennium Edition (Me) CD-ROM, and then insert the Windows XP Professional CD-ROM.
Copy the I386 folder and all its subfolders to the hard disk. To do this, type the following lines at the command prompt where cd-rom is the drive letter of the CD-ROM drive, and drive is the drive letter of the hard disk, and then press ENTER after you type each line:
smartdrv
xcopy cd-rom:\i386 drive:\i386 /e
Restart the computer, and then start the Setup program again.
When you receive the error message, click Browse, and then type the path of the I386 folder on the hard disk.
Note You may be prompted several times for the location of this folder. If Browse is not available, see the "Hard disk formatted with NTFS file system" section.
Hard disk formatted with NTFS file system
If the hard disk is formatted with the NTFS file system and you are upgrading an earlier version of Windows, use one of the following methods.
Method 1
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
When you receive the error message, press SHIFT+F10 to start a command session.
Type regedit.exe, and then press ENTER.
Click HKEY_LOCAL_MACHINE.
On the File menu, click Load Hive, and then load %Windir%\System32\Config\System.sav.
When you are prompted to specify a name, type Test.
Locate and then click the following key:
HKEY_LOCAL_MACHINE\Test\ControlSet1\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Delete the UPPERFILTERS and LOWERFILTERS registry keys.
Repeat steps 6 and 7 for the other ControlSet# keys under the Test hive.
Click File, and then click Exit to quit Registry Editor.
If the path in the error message is the correct drive letter for the CD-ROM drive, click OK to continue the Setup program.
If you receive the error message again, the Setup program cannot correctly read from the CD-ROM drive, or the path information is incorrect. In this case, restart your computer and let the Setup program resume.
Method 2
If you cannot start Regedit.exe at the command prompt, and there is another available partition where you can install Windows on the hard disk, follow these steps:
Install Windows in the other partition.
Start the new installation of Windows, and then start Regedit.exe.
Follow the steps in method 1, but load the System.sav hive from the original Windows folder.
Method 3
If you are not using a retail Windows XP CD-ROM with a hologram (for example, if you are using a burned CD-ROM), try to run the Setup program from a retail CD-ROM with a hologram. To verify this, start the computer by using Recovery Console, and then check the C:\$win_nt$.~ls folder. Look for the Asms folder. If the folder is missing or the files that it contains are zero bytes, the CD-ROM was not burned correctly.
For additional information about how to use Recovery Console, click the following article number to view the article in the Microsoft Knowledge Base:
307654 (http://support.microsoft.com/kb/307654/ ) HOW TO: Install and use the Recovery Console in Windows XP
1helpful
1answer

An error occcurred during the installtion of my HP 7280 photosmart printer. The parameter in incorrect.

Microsoft Windows 2000 and XP require files named printupg.inf and printupg.PNF to be found in the Windows .inf folder. If these files are missing or damaged, no printer can be installed and the error of incorrect parameter will come, and the existing files need to be removed if present, and a fresh copy of printupg.inf restored from the Windows backup archive. Kindly Do the following steps:--------
  • Double-click My Computer on the first screen or in Start menu.
  • On the Menu bar, click Tools , then Folder Options
  • Click the View tab.
  • Under Hidden Files And Folders, select Show hidden files and folders
  • Deselect Hide extensions for known file types and Hide protected operating system files .
  • After the above steps, you will be sure that the Computer is showing all files. After it >..............
  • Close the other applications. Double-click the hard drive icon that Windows is installed in, the name usually ends with C: .
  • Double-click the Windows or WINNT folder icon.
  • Double-click the .inf folder icon
  • On the Menu bar, click View , then Details .
  • Click the word Name above the list of folder and file icons until the list is in alphabetical order.
  • Scroll down the list to the section where files starting with the word print are located.
  • If files are found named printupg.inf or printupg.PNF , rename them using the following procedure:----
  1. Right-click on one of the files, then click Rename
  2. Click at the right edge of the file name to remove the highlight from the name.
  3. Press the Backspace key on the keyboard three times to remove the inf or PNF letters
  4. Type the reverse of the three letters, then press the Enter key on the keyboard. For example, inf would be replaced with fni, and PNF would be replaced by FNP.
  5. If the other file is present, Repeat Steps as through in step 4.
  • Insert a new copy of printupg.inf into the inf folder using the following procedure:
  1. Determine where the correct i386 folder is by double-clicking My Computer on the first screen or in the Start menu, then double-clicking the icon that ends with C: If the i386 folder is not displayed, click the Up or Back arrow at the top of the window, then try any other icons that look exactly like the one already tried, one at a time. If the i386 folder is still not found, insert the Windows or computer manufacturer recovery CD-ROM disc and double-click each icon that looks like a CD-ROM disc one at a time.
  2. Make a note of the path where the folder is found, including the drive letter at the end of the icon name. If folder icons were double-clicked during the search, do not use the i386 folder found after double-clicking the Driver Cache folder. For example, if the i386 folder was found on the recovery CD-ROM disc in drive G: , in folder Archive, the path would beG:\Archive\i386. If the folder was found in the computer's hard drive, the path will probably be C:\i386 . If it was found on the Windows CD-ROM disc inserted in the drive icon ending in M: , the path would be M:\i386
  3. Click Start , then Run
  4. In the Run box, type CMD , then click OK
  5. At the blinking cursor in the black box, type the following statement, where PATH is the actual path determined in step a above and _ is the underscore key, which requires holding the Shift key while pressing the Dash key: EXPAND PATH\printupg.in_ C:\XXX\inf\printupg.inf .
  6. The text that Windows displays in the black box will now indicate if the file was found and expanded or not. If the text includes an error message, type the statement above again at the blinking cursor, checking for accuracy. Ensure that all backslashes and the single blank spacebar key after the underscore (Shift+Dash) are included, and that a full colon is typed after each drive letter.
  7. If another error is displayed, verify that the PATH being typed is correct by referring to step a above, then type the statement again
After the file has been successfully expanded, close the black box. The missing printupg.PNF file will be created by Windows when it is needed.
  • Uninstall and reinstall the printer software by using the procedure recommended in the documentation that came with the printer.
Thank you, Have a nice day.
1helpful
2answers

My scanner is not working. Can't open HP director on my laptop. I tried to reinstall CD that came with it, but " more recent version installed" Printer and copier work fine.

Here are some diagnostics.
1. Go to control Panel and then to scanners & camera.
2. look for your scanner there.
3. if you find your scanner there try to scan from the wizard and you will be able to scan you docs.

To Reinstall the Hp Director....
1. first uninstall the HP director software using the removal utility located in your cd...

The uninstaller on the Internet is newer and works better than the one on the CD-ROM. Use this method only if the Internet version is not available. Follow the steps below to use the CD-ROM version only if you cannot get the regular uninstall to work correctly and cannot access the Internet:
  1. Leave the USB cable disconnected from the all-in-one.
  2. Insert the all-in-one CD-ROM into the computer. Cancel or close any installation windows that appear.
  3. Right-click the Start button, and then click Explore . This will open Windows Explorer.
  4. In the pane on the left, locate the CD-ROM drive letter that contains the all-in-one CD-ROM.
  5. There are two different versions of the software for some of these models. Use the file path that pertains to your version of the all-in-one software.
    • Early versions of the HP Officejet 6100 and PSC 2100 and 2200 series: Double-click the file hposcr01.exe , located in the Drivers\Uninst\language (ENU for English, ESN for Spanish, FRA for French, or PTB for Portuguese) folder of the CD-ROM.
    • The newer software version: Double-click the file Cleanall.bat , which is located in the Util\CCC\Cleanup folder of the CD-ROM.
    ONCE THE SOFTWARE IS COMPLETELY REMOVED.RESTART THE PC AND TRY TO INSTALL THE HP DIRECTOR SOFTWARE FROM THE CD.
Let me know for any further help....
http://www.ikarmatech.com
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Brand new computer and i did not install the adobe it came with the computer Vista basic and i get the 1311 error message when i try to run adobe computer 1 day old !

no big problm if u comp is new r old...

When you try to install Adobe Acrobat 6, 7, 8, or 3D on Windows, the installer returns the error message "Error [1311, 1335 or 2350]. Source file not found: [drive name]:\ Adobe Acrobat [version]\data1.cab. Verify that the file exists and that you can access it." If you click Retry, the installer returns the error message "Cannot find the file Adobe Acrobat [version]\data1.cab."
Solution Perform one or more of the following solutions:
Solution 1: Check the Acrobat CD-ROM.

Make sure that the CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the CD-ROM with a soft, lint-free cloth.
Solution 2: Temporarily disable anti-virus software, and then install Acrobat.

For instructions, see the documentation for the anti-virus software or contact the manufacturer.
Solution 3: Extract the compressed installation files, and then install Acrobat.

  1. Right-click the folder and choose Extract All.
  2. Follow the on-screen instructions.
  3. To install Acrobat, double-click the Setup.exe file located in the folder that contains the extracted files.
Solution 4: Uninstall the CD-ROM drive and let Windows redetect it, and then install Acrobat.

  1. Right-click My Computer and choose Properties.
  2. Click the Hardware tab, and then click Device Manager.
  3. Expand the DVD/CD-ROM drives section.
  4. Right-click each device listed under DVD/CD-ROM drives and choose Uninstall. Click OK to confirm.
  5. Close Device Manager and restart the computer.
  6. After Windows redetects the DVD/CD-ROM drive(s), insert the Acrobat CD into the CD-ROM drive and install Acrobat.
Solution 5: Install Acrobat from the desktop.

  1. Insert the Acrobat CD into the CD-ROM drive.
  2. Copy the Acrobat folder from the Acrobat CD to the Desktop.
  3. Double-click setup.exe in the Acrobat folder on the Desktop, and then follow the on-screen instructions to complete installation.
Additional Information Errors 1311, 1335, and 2350 occur when the Acrobat installer is unable to access the necessary files from the CD-ROM drive. These same errors may also occur if antivirus software interferes with an installation or if the installation files are compressed.


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2answers

Dell server

1) it may just be a driver issue. look up the control panel / devices. if you see a yellow marker , then the drive is at fault . find the driver and install, then try again.

2) maybe the cdrom is dead , try change to another one.

3) if you dont have spare , plug in an external usb cdrom drive . this way , you can still do the update. many dell laptops use external usb cdrom.

Regards
David Ng
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