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it is most likely that the fuser actuater arm is not sitting back to the sensor properly. open the back door you will be able to see the fuser, on your right hand side you should be able to see a fliper that sit in between a sensor. try to adjust the fliper flag and see if it works.
if it still continue to give you the same error. try remove the fuser four screw 2 side on each. adjust the flag again and fix it back. it should work and double check for any lose small pices of paper jam in the printer.
Open the unit, remove the power supply cover in the back left by removing 1 ***** and releasing two hooks. Remove 2 *****s securing the fuser. The *****s are located just in front (inside) of the fuser. Disconnect the fuser power cable and logic cables and then rotate the fuser up and toward the exit area. The fuser should just lift out.
You can then open the fuser by removing two *****s and releasing two release hooks. This should allow you enough released tension to remove your transfer. Be careful not to damage the fuser film.
Usually with a small vacuum cleaner, you just suck the stuff off or you can use a can of compressed air. If you mean the green roller (which is part of the transfer) you can't, don't touch it you'll mess up the coating. Light isn't even supposed to touch that.