Open the back door, and inside at the top above the fuser there is a cover that will lift up. In front of the cover will be a spike.
Life the cover, and let the spike (a paper sensor) go into place under the cover and replace the cover and close the door, and it should work.
The spike is lifted as paper passes through.
If you ever lifted the spike while the cover was open and then closed the cover, the spike can't get back so is always lifted and it thinks there is always paper
SOURCE: MESSAGE REPLACE/ INSTALL TONER WASTE TANK EVEN THOGHT I HAVE REPLACE IT ON A SAMSUNG CLX-3160 FN
When this happened, I took the tank out and shook it out into a garbage can (do this outside and be very careful not to breathe the dust). I then took a shop vac and held the hose at the opening while blowing compressed air into the tank. Wiggle the air nozzle around and you'll get out 99% of the toner. Pay extra attention to the sensor optics (plastic bulges on the sides of the tank).These need to be clean since the printer knows when the tank is full because the toner blocks light shining from one side of the tank to the other
Reinstall the tank and be sure it is fully inserted. If they printer is still on, turn it OFF. Close the front door of the machine and turn it back on.
Continue printing.
SOURCE: Paper keeps jamming on Samsung CLX-3160 FN. How do
Paper jams are typically caused by the rubber rollers inability to put paper through the machine. Try cleaning the roller with damp rag to see if that improves performance. If the roller is badly worn, it will need to be replaced.
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