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Computer help I have a micron pc which is the name of the computer and when my cd-rom drive went dead the computer also went down...Can you help me fix the problem?

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  • geeksquad1 Mar 09, 2008

    I mean when the computer was working I went from having windows me and popped in the windows xp disk that when me and my brother thought that the cd-rom drive went dead that it made the computer not boot up properly. so my question to you is Do you think if i bought a new cd-rom drive and popped it in there it will do the trick? Its not the hard drive because my brother took a look at it by popping it into another computer and the files were still there..So if you can help us out on fixing the problem that would be greatly appreciated...Bye

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How dead is it? Does it Power up at all? Are there any words on the screen?

Posted on Mar 08, 2008

  • Phillip Stone
    Phillip Stone Mar 11, 2008

    Well, it is possible that getting a new cd-rom/dvd-rom would let you install the new OS. However, there could be other things wrong with it. If there is not any words or anything coming up on the screen, then there is something else wrong with it. It will ususally *BEEP* if there is a hardware problem, like video or ram. Does anything come up on the screen when you try to boot it? Even with no cd-rom or hard drive connected, you should see something come up on the screen.

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My cd /dvd rom (dvd/cd burner) is hide..my pc doesnt recognize it..help please..i dont know if i lost a driver


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Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

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If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


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1 Answer

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1 Answer

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1 Answer

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