Question about Creative Labs Zen Touch MP3 Player

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Creative Zen Touch - No life

When plugged in my Creative Zen Touch comes up with the welcome screen but doesnt show the charging icon any more. When unplugged the screen remains for a couple of mins then goes blank. I cannot switch it on. I've had it 4.5 years and never had a problem with it until now. Could it simply be the battery needs replacing? Is there somewhere i can send it off for repair? it cost about £160 bought new...and is 16gb, you cant get this size for that price anymore so would rather pay £50 just to get it working again

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  • nicolanlh May 28, 2008

    Since this I havev solved it by replacing the battery. Worked a treat and got one for less than £8!



    But i have another problem...which as been getting worse so maybe someone can help with this one...



    When I go to add new tunes to the mp3 player, the program crashes. It used to be fine...as far as I know I havn't added anything that would conflict with the program. I have tried uninstalling and reinstalling the program and also tried an upgrade, neither seem to work, so at the moment I am not adding any new songs to the machine.



    My next option is to try installing the software on another pc and see if it works with that, if it doesnt then I'm assuming it an issue with the player and not the software.



    Has anyone else had the same problem?



    Thanks

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Posted on May 28, 2008

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My creative zen wont turn on just bl;ack screen


I've had this problem a few times when I haven't used my Zen for a couple of weeks. Even when the unit is powered off it still consumes battery (as the clock continues to work in the background) - so eventually the battery completely dies.

Hook it up to your PC with the USB cable and, if you can see the battery icon and it looks like it's charging, then just leave it for about 1-2 hours (it takes this long to come back to full life - enough to be recognized by your PC, anyway.

If possible, find another USB cable that will fit the connector, as the white USB that comes with the Zen is pretty rubbish and takes forever to charge - I use the mini USB cable that came with my Sony Ericsson Xperia X1 phone and it works a lot better.

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1 Answer

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this guy sells new hard drives, 20Gb for $40 .... you can DIY or check his labor quotes to get him to do it for you.....

http://www.aerozbooks.com/index.php?act=viewDoc&docId=10

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