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Check your printer properties to make sure it is set to print using the
proper port. If it is set to 'print to fax' it will attempt to install
a fax line every time you try to print. It should be set to your LPT
(printer) port or your USB port, depending on how you have it connected
to your computer.
I shut my computer down unpluged the printer from the back of the computer then put it all back went to look on the computer to check that I had the right printer on the computer that is how I fixed it.
if your printers saying Offline, it means that your printer is not connected/switched on or detected by the computer.
Try a hard reset or re-installation of the printer itself.
power on/off ( On the printer )while this error message appears.
Check the cable from Printer To Computer.
Mike @ Compurepair.
first i need you to check and see if your printer is online
click on your start button then click control panel then were it says hardware and sound below it click printers then right click on your printer make sure its not the fax one make sure it says use printer offline if it does then its fine if it says use printer online then click it
ok if that is good then click propeties then click the advance tab up top make sure these areas are checked
priority set to one
spool print documents etc etc
start printing immediately
print spooled documents first
enable advance printing features
ok now click the security tab and click on everyone
make sure the print allow box is checked
let me know if this fixes it if not we''ll go further into it
Hi grace goto to start, control panel, printer and faxes, and look for your printer. click on printer preference and thats where you can change the size of paper, and anything else you would like to change. hope it works for you.
ok" take cartriges out of printer , water on clean cloth make it damp, wipe ink heads, take a pencile with eraser , use eraser on printed circuite on the back of cartidges to clean contacts, use eraser back and forth, wipe with cloth , put it back in the printer . may have to run printer tools to clean cartridges also