Question about Televison & Video
We just moved and chose to go with DIRECT TV. Our RCA television has a Guide Plus Gold (Gemstar) component.
When we were using Comcast at our last house, we just punched Enter on our remote and the Guide Plus grid (that covered the TV picture) went off after a couple of seconds. On the new TV the Direct TV istaller was unable to figure out on the Direct TV remote how to make the Guide Plus grid go off. He finally figured out that if you get up and go to the TV and punch MENU the grid will go off in a couple of seconds. But punching MENU on the Direct TV remote will not make it go off. How do we get rid of this Guide Plus system so that we can use the TV without having to get up and walk to the TV everytime we turn it on? Thank you. Beckie Johnson
Simply enter 00000 for the zip code and complete the set up process; if you're in Canada, select the USA as your country and use the zip. However, you MUST complete the set up, including allowing the TV to search for appropriate code. In the long scheme of things, location and codes don't really matter because you won't see the GUIDE again.
Posted on Jan 21, 2011
I have Direct TV and am able to use the exit key to remove the guide. You have to program your Direct TV Remote to the correct code. I finally found code 11147 that worked. Other codes will turn the TV on and off, but only 11147 let the exit key work to remove the Guide Plus Menu. I have to hit the exit key two times to make it work.
Posted on Dec 19, 2009
I have about the same problem, Our remote to our RCA quit working and it is an aggravation to have to get upn and turn the tv off and on in order to clear the Guide Plus screen. How can I remove Guide plus permanently without a remote? I also have Direct TV
Posted on Jul 22, 2009
If you have DISH NETWORK using your remote programmed for the TV. HIT the CANCEL BUTTON on your DISH NETWORK REMOTE.
The annoying stupid useless screen goes away, but it will come back next time! A full remove feature is not there what a poorly designed system this is!
If you have DIRECT TV, try all the buttons maybe it will work.
CANCEL EXIT something of that nature might do it!
You can also Turn the tv off and on manually with the button on front of TV it will remove the guide screen. But this defeats the purpose of using a remote!
Also, a RCA Universal remote will work completely with most if not ALL RCA Products!
Posted on Dec 17, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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