Brother MFC 8500 All-In-One Laser Printer Logo
Posted on Mar 11, 2010
Answered by a Fixya Expert

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I GET A PLS OPEN COVER OFFLINE BUT NOTHING IS

I GET A PLS OPEN COVER OFFLINE BUT NOTHING IS OPEN AND I CANT GET IT TO RESET

1 Answer

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  • Master 434 Answers
  • Posted on Mar 11, 2010
Anonymous
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Joined: Dec 16, 2009
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I think the machine is telling you to look inside for a foreign object or scrap of paper:

1) Turn the machine OFF
2) Open the cover
3) Carefully inspect inside for a bit of torn paper, staple, paperclip or other such foreign object - gently clear any problem materials. Do not touch internal parts if possible. Use tweezers for small hard-to-grasp objects.
4) Close the cover, and power ON
5) If the MFC cannot reset itself, or if no foreign material is found, the machine should report an error code, for example "Machine Error XX"
6) From this code, brother support should be able to diagnose and help with your problem

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The flashing light is because the printer will not print if it's offline. Be sure the printer is connected to the Internet. It may be offline because you have tried to print too many documents. If that's the case, you will need to delete all the documents that have been sent to the printer and haven't printed. Don't delete the actual document from your computer, but from the print queue. Hope this helps.
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Visit Again...........Fixya.com

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PLS OPEN COVER MESSAGE

i don't know how far you tore this down but usually this problem has to do with the black arm linkage that hooks to the left side of front door. if it appears to be hooked to door ok, then if you took all covers off you may have dislodged the linkage further back where it hooks to your laser shutter.

hth,
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offline means it cannot detect the presence of the printer, though virtually present, check the ff

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dont forget to mark my suggestion pls
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"Offline"

which cover are you opening? You must pull open the bottom cover not the one under the keyboard. It's the bottom front cover not the top front cover.
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