I have an Aquariss shower mixer fitted for about two years now but over the last few week if you turn the water on full it runs cold. however if you reduce it to the nine o clock position it will remain a good temperature can you help ?
A washer or o-ring inside the cartridge may have dislodged and caused this ---turn off water to valve or whole house if necessary, and remove shower valve cartridge and inspect---all o-rings/washers should be in place and somewhat greasy(lubricated)....note which way it was when you removed it, as its replacing must be done the same way
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