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Can not get my new External Super multi Rewrite to work on my Aspire 1703SC Laptop Error report reads:"Windows cannot load the device driver for this hardware - The driver may be corrupted or missing (Code 39) "

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Do you have Vistas?

Posted on Mar 08, 2008

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Posted on Jan 02, 2017

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DVD does not work

Hi, could you let me know , the dvd drive , doesnot work at all or is it playing cds but not dvds .
Is there any error reported, when you try playing them


Aug 11, 2008 | Televison & Video

1 Answer

My LG Slim portable DVD writer GP50 keeps failing to install on my new Asus laptop. It connects, turns on, takes the DVD for installation, loads, and then just says it failed every time.

I was ready to write an absolutely scathing review of this product at first...BUT I have since changed my mind.

I purchased a new laptop several weeks ago and did not realize that the new laptop did not come with an internal disc reader. major boo. I also did not realize that the new laptop was not compatible with my existing printer, it required a wireless enabled printer. another boo. So I knew i needed a disc reader so I started researching and came across this model. For the price and claimed ability, I figured it would work well for my needs and purchased it.

It arrived in a timely manner and I was eager to install it and start using it...that's where the trouble began. I am a fan of following instructions since ultimately it saves time and prevents you from having to go back and read the instructions anyway. I made a smart preemptive move and bought the USB Y cable for external devices just in case I needed the extra power (highly recommend this, especially since I only paid $1.99 for the cable). I plugged the drive in and inserted the installation software and waited...and waited...and waited. My computer recognized the device and was attempting to install the software but was getting stuck in the death loop that everyone else with a windows 8.1 OS has mentioned. I attempted the installation for over 2 hours with continuous failed results. by this time I was outraged. I had tried to search for a driver for the device online on EVERY site and self-help forum I could find with NO luck. I was ready to pack the device back up and return it to the seller first thing monday morning. I, being righteously upset, decided to post a rant on facebook that one of my friends saw. She has a sister who is an IT geek (said in a loving manner) who wanted to see if she could take a look at it and try to help.

Long story short, if you are stuck in the installation death loop, try plugging the USB cable into each different port on your computer and trying it again. Also, try alternating on each port with the USB cable provided with the product and with the USB Y cable that I HIGHLY recommend getting. I was able to get my device installed on the second try with switching ports. Fair warning, when it DOES eventually install, there are some extra programs available that take some time to load and in my opinion for what i need this product for are useless to me but will undoubtedly be useful for someone else. DONT GIVE UP!!! This product will install eventually.

Jul 31, 2013 | LG Televison & Video

1 Answer

My Sony DVP-CX777ES player just opens and closes several times upon powering up. Then it stops and I get an error message that reads "C 32 00." Then it turns off.

Please check door mechanism as explained in chat session and possibly loading belt and/or door switches could be culprit and causing problem.
Hope this will help.

Mar 13, 2011 | Sony DVP-CX777ES Multi-disc DVD Player

1 Answer

Can`t read the dvd

Does it read CD-ROM's? Typically, if the DVDs you are attempting to read work in other devices and not your laptop, the drive itself may be dead if if cannot read any type of disc. Does the drive have a light on it and does it light up? If not, the drive may be dead.

Do you hear any noise after putting a disc in the drive? If not, the drive may be dead. Can you see the drive in "My Computer?" If not, once again it may indicate that the drive is dead (unless there is a software issue).

Depending on the model/age of the laptop, a replacement drive may be able to be found cheaply online. If you are familiar with electronics, taking it apart to swap it out might not be so bad. If you think it is dead and don't want to do it yourself, you can can a quote to fix it (but, depending on your laptop features, it might be more cost-efficient to buy a new one since they have come down so much this year).

Dec 07, 2009 | Toshiba Televison & Video

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I have a sony camcorder model DCR HC45. i use window movie maker for capturing video device. earlier it was working ok now when i click "capture video" my laptop detects only the web cam a

i understand from the displayed message that "codec error downloading" i must download an appropriate codec pack to rectify the problem . moreover "auto run file" is corrupted. do not know the solution. i am taking my camcorder to sony service centre.

thank you,

May 07, 2009 | Televison & Video

1 Answer

DVD-ROM of my laptop is not working

What is the specs of the laptop?

Feb 10, 2009 | Toshiba Televison & Video

5 Answers

Just purchased a LG External Super Multi DVD Rewriter, 20X write speed. When I try to install the USB booster, I get an error message that says "Copy file failed." Each attempt to reinstall the...

The LG USB Booster (Hitachi-LG) software is poorly implemented and is easily upset if it finds any conflicting USB devices when it scans for the drive you want to use the booster for.

Unplug all USB storage media except the drive that is intended for use with the USB booster software, then install (ignore the error mentioned earlier in this thread if it appears - it appears to be a problem with the updater.exe program) Next, run the "BoosterProgram.exe" which should be located in the "C:\Program Files/LG USB Booster" folder.

All being well you should now have the option to enable the USB Booster feature.

Aug 09, 2008 | Televison & Video

1 Answer

I need the driver for my slimtype dvdrw ssm-8515s. it says no driver installed error code 41

It shouldn't need a specific driver, the driver should be loaded as part of the standard IDE/ATAPI support for Windows (what version of Windows are you running?)

In Device Manager, try Uninstalling the device (right-click it, choose Uninstall), then restart the system. It should be auto-detected again and Windows will try to reinstall the appropriate drivers.

If that doesn't work, we will need more information about your computer.

Apr 07, 2008 | Televison & Video

1 Answer

External dvd re-writer

Well you need to go to the website of the DVD manufacture and get the vista drivers for your device. Vista does not have native support for most hardware, and very little backwards compatability. I wish you success on finding the correct driver for your device. Thank you, Shuttle83

Sep 10, 2007 | Televison & Video

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