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Lexmark 3500-4500 Series.........am unable to SCAN and have disc from original setup and just received a new one from LEXMARK. When you hit SCAN it immediately goes to Loading Applications Lis and there it dies. This is a unit that is new and not able to use SCAN feature

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Have you tried to acquired scanner image from a image editor software

Posted on Mar 08, 2008

  • ExpressFiX
    ExpressFiX Mar 08, 2008

    There is a possible reason the previously installed software not
    removed completely. You may perform fresh installation after removing
    the current installation completely.

    Also check Start > All Programs > Accessories > Scanner and Camera Wizard




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