Question about Kenmore 55693 Side by Side Refrigerator

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Ice maker won't stop making ice

I have a side by side fridge and the ice maker shut off is an infared switch instead of the common lever arm. For some reason my ice maker is making ice non-stop even if I manually flip the on/off switch plate that blocks the infared signal. Any help on what could be the problem?

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Souonds like that sensor has gone bad, doenst know its full and contionues to make ice. youll need to repalce the electronic board.(they come as a kit both emitter and reciever,)

Posted on Mar 08, 2008

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Hello nassaupc - If the unit has stopped making ice completely, try checking the following steps.

· It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there\'s no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.

· Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won\'t cycle properly.

· When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!

· Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you\'ve found broken parts, you can just replace it.

Should these suggestions prove to be ineffective, contact with a professional to accurately pinpoint any potentially more serious issues.

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Hello - If your ice maker has stopped producing ice completely, you can try to check the following:



1. It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.


2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


3. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!


4. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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This problem is going to be the ice maker itself. The arm you are talking about is the shut-off mechanism for the ice machine. Just before the ice machine starts to make ice, the arm slowly rises. Then the arm falls down, if there is ice blocking the arm from falling all the way down it will not make ice because there is plenty! If the arm is able to fall down completely, the ice machine will make ice like normal. If your ice maker is making ice regardless of the arms position, something is wrong with the ice maker. Depending on who replaces this, it could cost anywhere from $100 to $200.

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If your ice maker has stopped producing ice completely, check these, in this order:

  • It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:

    • If your ice maker has a small red plastic lever, lower it to lower the wire.

    • If there's no plastic lever, simply lower the wire.

    In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.

  • The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

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couldnt bring up your model #... should be a off / on switch or arm to raise, should be able to shut off your ice maker... cant imagine what could be making a sould like a motor cycle lol

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