I recently purchased the Insignia Sport MP3 player and got a free 30-day trial of Best Buy Rhapsody music store music. The 30-day trial is expired and since it has, I have not been able to play my music. The player will not play anything. It goes into this need to sync-up mode. I have hooked up to the computer numerous times to try to fix the problem but to no avail. Is there anything that I can do to listen again to the music on my player or do I need to empty out and start all over again?
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Yes you do. There is a way around the problem of having to maintain your subscription, but it gets expensive - if you buy an mp3 file from the Rhapsody Mp3 Store, it will give you the file in mp3 format, which will always work even after you let your subscription lapse. More expensive, but ultimately longer lasting.
Rhapsody Online does not burn or rip CDs, transfer to devices, or play music offline. To obtain these features, you will need the full-version Rhapsody. You need the full version to rip music from a cd and take it to your insignia ns-dv2g
That's what stinks with this Best Buy brand. You could try to do it with WMP.
Hi Shelly62, For problems with Best Buy™ digital music store downloads you should contact Rhapsody. Their tech support is available weekdays from 6:00 AM - 6:00 PM Pacific Time and weekends from 7:30 AM - 5:00 PM Pacific time. The tech support number is 1-866-401-7314. Best Regards, Ken “Go Ahead.Use Us.”
Mine did the same thing when i first got it. when you hook it up to the computer is it off? How old is the usb whire and have you ever droped it befor?and dont use rhapsody any more. blood thirsty ruin ur day parisites sneak in virises for mp3 players with your song.
Here is what is going on. All iTunes songs are in AAC format. The Insignia Pilot cannot read thos files, and the Rhapsody music service cannot read them either. You will need to redownload all of the songs that you want in Rhapsody itself. If you do not want to pay the monthly fees, then I would not download any songs from Rhapsody - they will cease to work after your Rhapsody subscription expires.
You have a couple of options. You could buy an AAC to Mp3 Converter software - this is not free, as far as I know - you also want to be careful, because some sites that advertise these products are scam artists - they don't let you try the product before buying.
Another option is to get Limewire or Morpheus - the free versions of thse services run extremely slow and give you a lot of ads, but they allow you to download Mp3 format songs for free without monthly fees.
Mp3 players just aren't as easy as they used to be.
If you have a Windows version that is older than XP, Rhapsody will no longer work. The written documentation says it will, but this is dated information - you will have to get Windows XP or Vista for it to download Rhapsody. Most other music svcs are the same way.
You can thank Microsoft for creating Digital Rights Management.
Okay...I'm assuming this is an MP3 that you loaded using the Rhapsody-to-go or other music service that allows for subscription music.
What the MP3 player is telling you is that because you have subscription music and not purchased music, the DRM allows you to only play the song or songs 30-90 days after download. To continue to listen to the songs, you will need to open your Media Manager software (Best Buy Digital Music Service, Rhapsody, WMP11, Media Monkey, etc) connect your MP3 player to the PC, identify the MP3 player through the media manager and tell it to re-authorize your tracks. Once its finished you'll be able to play your songs for another 30-90 days. You will need to repeat this re-authorizing to continue to play the tracks.
You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.