Question about Dell Dimension™ 4600C PC Desktop

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No Master drive 0 found

This computer starts up and goes directly to BIOS for drive configuration.
When BIOS is set I get a No Primary Master Drive 0 found.
It does see the CD/DVD drive as Secondary master.
Could the Motherboard be the culprit and just not be spinning up the HDD?
Had a power issue and replaced the PS with new OEM.
Pulled the battery and held Power button for 30 sec. and it did try an auto setup next Boot up try.

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  • cpcca Sep 10, 2008

    I have 2 Dells with the same problem. Dell Dimension D110 and Dimension 4500. Both Boot into Black screen with option 1: retry boot or option 2: setup. Option 1 just goes right back to the black screen. Option 2 opens BIOS. In BIOS no hard drives are seen.Tried booting with Ultimate boot disk in CD and am able to read hard drive content. Tried reseting CMOS per Dell instructions, tried this drive in another PC and it works fine, also tried known good hard drive in the Dell, All with same result. It just doesn't see the hard drive. Is it time to concede and condemn the motherboard? Are there Mother board haed drive drivers that need to be reloaded ? I don't have the Dell recovery disk


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this problem is made loss connection of the hard drive, Busted battery In the motherboard, Is this new harddrive? if yes then check the jumper setting, see label setting on the hard drive. It should be the hard drive is the master. no problem with your CD rom.

solution: replace the battery in the motherboard. and fix loss connection of the hard drive. or refix all the connection inside the system.
same issue occur, try to examine the hard drive maybe maybe you have to interchange the connection of the hard drive and the CD rom. if still , then try to not connect the CD rom only the hard drive.

Failure to resolve in this solution you may either change the cable of the hard drive or change the hard drive.

best regards, melnavz

ps. don't forget to rate me good rating.

Posted on Mar 08, 2008

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