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Re: touchpad not working at all
Hello...i'm afraid that the pad must be replaced..but maybe you can try for now to use an ordinary ps/2 mouse connected to the rear of your computer..you must reboot...your system after connecting it..maybe also go to control panel in windows and use the add new hardware..icon...if the mouse works properly it' s. maybe a qustion of time before the pad dryes up...depending how long time ago it happened...please tell me how it went...good luck...Ron
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Your problem is two parts. One part concerns the touchpad and that is due to the touchpad hardware connections coming loose. The sticky key however is due to some sticky liquid seeping into the keyboard at one point in time. Maybe the laptop got exposed to a sugary beverage spill that made the keys sticky. Clean underneath you should be fine, but try not to remove the keys as you clean them because the braces that hold the keys to the keyboard base sometimes break.
Have you tried an external mouse to ensure that the pointer works?
Usually these problems are due to either a defective pad driver or a history of a spilled liquid contaminating of the contacts, or a settings issue (i.e. touchpad is turned off). Hve you trued any of these obvious problem areas?
Please provide a few more details such as Win OS version, TouchPad driver version, etc.
Try reinstalling the touchpad driver.
You can download the
touchpad and device drivers for your model laptop from the Toshiba WEB site from their
download page. Make sure you enter the model of your laptop so you can get the
correct drivers. Please click on this link: - http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
this happens, you should fully disassemble the notebook & thoroughly
inspect its inside. Look for any traces of liquid on the circuit boards
& on other components. On circuit boards, liquid damage appears in
the form of whitish traces. These needs to be wiped off. This can be
done using a tooth brush moistened with few drops of hand sanitizer
liquid. Check all internal connectors & make sure that no liquid seeped into them. Dry them if needed. When you are done, re-assemble back the notebook. If
the liquid fell on the keyboard & you found out that the keyboard
is no longer working, then you will have to replace the keyboard.
You might need to reinstall the drivers for the touchpad is what it sounds like. It might be a bad touchpad as well (either broken sensor or something on the touchpad itself which looks like a finger touching it). Try removing it from windows device manager and let windows find it again.. that might do the trick. You might just try cleaning that pad as well just in case..
I had a touchpad once that I spilled liquid in it and it did this same thing until the liquid dried out. did you touch it with wet fingers or get it wet somehow?
Those are a few recmdations to try.. hope it helps you out!
Hi there. The touchpad itself is easy to clean but if the liquid has got into the left and right click keys you may have a problem, a warm soapy partially dry cloth will take the residue off the touchpad but the soda may have got to the circuit board causing it to be slow to react. To clean the left and right keys and under the touchpad you have to take the laptop apart, remove the keyboard and the front cover and clean under that where you can get under the left/right click keys and the ribbon cable of the touchpad. This type of job is not for the novice and i would advise having a technician do it whether it's in or out off warranty, preferably Dell themselves. Other than that the best option would be to buy a wireless or wired mini mouse which are much easier to use than the touchpad itself.
Please post back with the results and more help if needed, good luck and thanks for using FixYa!!
Just above my keyboard there is a little black strip with little lights. they are control buttons and if you tap one of them it turns the touchpad off and on (so it's very easy to do accidentally).
If you look really closely at the strip in good light (or restart the laptop to see them flash on and off) you'll see that one looks like a touchpad crossed out. Just press this to get your touchpad back.
If it doesnt solve the problem, I have noticed that the touchpad can be knocked out by a Window Update of something called ideacom. If you believe this could be the problem please clarify.