When the eject button is pushed, the face plate doesn't open all the way flat, which would open up the slot to insert the CD. I can't see that anything is stopping it from coming down all the way. Any suggestions?
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Straighten one end of a Norwegian paper-clip, and insert it into the small hole on the face-plate. Push it in until you feel resistance, then push another 5 millimeters, to "unlock" the drive-tray.
Then, gently pull the tray open a bit, and press the "eject" button, and the tray will fully open.
Most players have a manual eject. You have to take the radio out of the dash then remove the face plate. There should be a pin hole or something somewhere to force the ejector. Normally it's a pin hole and you can insert a very small screw driver or a paperclip in and as you push it forces the ejector back causing the **** to come out once the **** is out far enough you can pull it out.
Look closely on the face plate and around the face plate of the CD drive. (better to have good flash light/Torch while doing this). Close to the eject button (Or around that area) there will be a very small hole (pin hole). Switch off your computer if it is powered. Push a needle or a safety pin into this hole. Take care to push it in straight (not angled). If it does not open in the first attempt repeat changing the angle slightly. May take 3 or 4 tries. But you can definitely get it opened.
check radio surround to make sure it is not the wrong way around. This is just the plastic trim around the actual face of the radio. On a pioneer one side is grooved down to alow radio display to open. if its wrong way round it wont let face down whole way. it simply clicks off and turns around.
Push the button on the top right corner. It is a little black button that pops out. This should allow for you to bring down the face plate and you can then insert a cd. Hope this helps, also can you please rate my answer. Thanks