On my old computer the device worked well. I recently bought a new computer (using Windows Vista). I downloaded the Gigabeat Program with no problem - the program opens to the Gigabeat Room and it recognizes the music on my PC and on CD's, but it does not allow me to open the gigabeat device (to see all my music on my MP3). What can I do to get my computer to recognize the Gigabeat Device so that I can get back to putting music on it??
well my laptop had a virus and my dad took it to get it fix now when i want to put more music or see the music i have in my mp3 it dosent let me!!!!!
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this could be a vista compatability issue.
if you have driver or installation cds with the players, try installing any software.
also try a different usb port on the computer, as the port may have already assigned itself, for other devices.
try looking in the device manager, to see if the computer detects the device. but has problems or issues. usually a yellow triangle or exclamation mark.
Finally connect the device, and use ( Add new Hardware Wizard )
I have a similar problem. I bought a new gigabeat U 2Gb in USA last week. It functioned properly in computers in USA. Now I'm in Argentina and I can't connect it to my computer (windows XP and windows media player 10 both in spanish)I tried install WMP 10 in english that came in the CD and the other two files windowsmedia10-kb902344-x86-intl.exe and windowsmedia10-kb895316-x86-enu.exe and in the last case apear this message: "Setup cannot update your WMP 10 files because the language installed on your system is different from the update language". Do you have any suggestion to solve my problem? Thanks
Check which version of Windows Media Player you have loaded.
Open Windows Media Player. Click "Help" and "about". This should show which version you have.
Windows Automatic Updates may hve updated to version 11.
The Philips HDD6330 is only compatible with version 10 under Windows XP.
If you have version 11, then uninstall and it should roll back to version 10.
the solution is simple. Simply Run both Gigabeat watcher and giga-room programs as administrator if u have windows vista.
How to do this :
Click on start in the taskbar at the bottom right of your screen,
then click on all programs,
then click on the Toshiba Gigaroom Folder,
then right click Gigabeat watcher and click on "Run as Administrator"
then right click "Gigaroom" and click on Run as Administrator
and then look in the bottom right of the taskbar, the little Gigabeat watcher symbol should be there with a green square instead of grey. If its green then it means Vista has recognised your gigabeat and u can now transfer music to it via gigaroom. i hope this helps people as i was on the verge of buying XP myself again... Peace all and HAPPY GIGABEATIN!