Question about Rival 38601 Smart Pot 6-Quart

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Cleaning rival smart pot base

Soup overflowed into the base of the smartpot and I burned. I am not sure how to clean it.

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Unplug pot. use an SOS pad with minimal water, If this doesn't work, try Comet with minimal water and scrub Wipe with a damp cloth, Worked for me.

Posted on Mar 30, 2008

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3 Answers

How do you clean the burnt on food inside the base of a crock pot with a removable crock?


I have the exact same problem! I cooked soup that slowly boiled over the edge and burned inside the base. I know you can't soak it and I don't want to ruin it. Help!

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I have a Rival smart pot given to me no instructions do i need to put water in the base part and then the ceramic and how much water do i need?


You do not put water in the base. Just put your ingredients in the crock part and whatever liquid the receipe calls for. you can probably find the instruction manual on crockpot.com or call and ask them to send one.

Nov 15, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

My smartpot shut it self off and wont turn turn back on


try holding the reset button down, plugging it in, and then releasing it after maybe 5-10 sec.

if your familiar with computers.... try repeatedly pushing the reset button as you plug it in... kind of a total reset


other than that it sounds like a glitch.... how long have you had it.... Mmm, consider calling the company and explaining complete mechanical failure. Hey, you never know if you don't try. Happy Holidays... best of luck

Dec 24, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Grease/Oil inside base


www.rivalproducts.com
contact the customer service department and ask for help, they will know how to clean it and be able to advise on the safety issue as well should it overflow again when in use
best of luck

Aug 19, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Burned pot


yes
a ceramic or clay pot is the only solution.steel is hopeless for casseroles
same as frying eggs in a steel frypan without the teflon coating
only true stainless steel is advisable

May 15, 2008 | Rival 38501 Smart Pot 5-Quart

1 Answer

Metalic after taste when cooking soup.


If you're using spoon made of metal to steer it while cooking than it might be some chemical reaction between the spoon and the pot due to salty fluid. Try using wooden steerer.

Apr 11, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Black liner cracked on bottom


You can contact Rival HERE.

Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Mar 27, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Veg soup recipe


The Rival model 3040, manufactured between 1999 and 2004, was recalled due to overheating. For details, go to www.rivalrecall.com.

Nov 10, 2007 | Rival 3040-VG 4-Quart

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