Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 won't turn off

Yeah.... My sansa e250 won't shut off. I had it on and I went to plug it kin to the computer and now it's a blank screen with the wheel lit up and I can't turn it off. Any ideas on how to fix it?

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  • Maromero Mar 10, 2008

    My e250 have some white dotted veritcal lines on a black background and is totally unresponsive, how do I reboot it?

  • cwarrider Mar 12, 2008

    Same here.. The wheel has lit up, nothing shows up on the screen ( its black) and i can't turn it off with the power button...

  • kv417 Mar 13, 2008

    Ditto- same problem. Help me- I miss my player!

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My Sansa e250 wanr turn on and i had a full battery whats wrong

Posted on Mar 13, 2008

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1 Answer

I turn on my sansa e250 it goes to refresh database, then blanks


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

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turning on to change modes is your problem. If it's completely dead you may need to replace it or refurbish it. Or if the battery is completely dead plug it in all day until you can get it to turn on. ONCE ON then you can worry about getting it to connect. Try this:
There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

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move the button HOLD switch ON,to see orange.Hold down REC button and with the REc button holding down,connect the player to the computer.this is Recovery Mode.If your computer recougnize your plaer like 16mbFormat,everything is ok,in this case do as i say in the following text.(if it doesn't been recougnized by the computer...i can't help you)Go to START-PROGRAMS-ACCESORIES-NOTEPAD.IN the new text notepad,do not write anything,go to file-save as.In the box "Save as type" select "all files" and in the box "file name" write :sansa.fmt
Save the notepad file on desktop and copy it in your "16mbFormat"sansa player in recovery mode.16mbFormat is the name of your player in recovery mode wich you will find in My computer.Do not copy anything at there.like music or other files.after that disconect your player and enjoy.this is FORMAT in Recovery MOde.

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I need help with my sansa e250 mp3 player


Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

Apr 21, 2007 | SanDisk Sansa e250 MP3 Player

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