Question about Lexmark X6170 All-In-One InkJet Printer

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Error C50 on Lexmark X6170 printer

Everytime I fill my ink cartridge on my Lexmark printer (X6170), I get a C50 error and cannot print. it's like the printer knows I've refilled the cartridge and gives me an error. Is there any way around this?

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  • 5 more comments 
  • popa1 May 26, 2008

    first, I would like to be able share my printer with my computer but I lost my soft ware. second when it was working my pinter would not print in color, the message was that, the protective tape was still on the cartiage and it had been taken off. hope you understand this. ED

  • Arnie E Jun 07, 2008

    Same problem. When I load in new cartridges, I get the Error C50 see manual. I misplaced the manual and need a solution

  • Arnie E Jun 07, 2008

    Error C50 on Lexmark X6170 printer problem, appears when new cartridges are installed

  • Anonymous Jun 08, 2008

    I have not installed a new cartridge, and am getting the 50C error. I then tried to install one, and the same thing happens. How can I get the machine to work? How can I reset this error, or whatever?

  • Anonymous Nov 16, 2008

    alinment problem

  • Anonymous Dec 10, 2008

    I have tried new cartridges, same issue.

  • jenaflores May 11, 2010

    i have this same problem with my computer can someone help me please thanx

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The ultimate permanent fix for the x6170 printer would be to purchase new cartridge snap-down levers (the levers that snap down inside the dell printer to hold the cartridges, blue for color and black for black). If you purchase snap down levers for a Lexmark printer series X5100 or X6100 or Z55 or Z65, the little guide peg inside the snap lever would work with an unmodified 83 and 82 Lexmark cartridge. All Lexmark did for Dell to make the Dell unique, was to put special Dell snap levers on the printer. I considered breaking off the little guide peg on the snap lever, but decided against it as it appears to help hold the cartridge in alignment

Posted on Mar 08, 2008

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You correct about that dmattia! Most manufactures put small chips in the ink cartridges. The driver software knows when you have inserted a re-filled "same cartridge". Hence you get an error.
Theres one way around this wall.
Keep at least two emptied cartridges. (Prefered three).
Go ahead & refill them & store them standing up so the nozzle does not dry out. Rotate your replacements. This works with HP's printers. With the HP's printers it's suggested to rotate three cartridges. This should work for Lexmark as well.

Enjoy!
& please vote.

Posted on Mar 08, 2008

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Error 50 c


  1. Power off your printer.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the printer on. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
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  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
Hope this helps.
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  2. If you receive the error message again, replace both cartridges.

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