Question about Kodak EASYSHARE 5100 All-In-One Printer

4 Answers

Kodak 5100 AIO Software Installation Problem

When installing AIO Software the status bar gets just about to the end and then it comes up "AIO Software encountered a problem and must close", I can't even get to where you plug the usb cable in. I've tried installing the software from the disc and from the web and neither work. I've unistalled the program between installations through add/remove programs and through the Kodak Clear program, doesn't make a difference. Anybody have any idea what's going on?

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  • etihwar Mar 10, 2008

    I am running XP sp2 Home Edition

  • etihwar Mar 11, 2008

    Thanks for the help, still did not work though. It installed Framework 2.0 fine and then right at the end again it said "AIO Software encountered a problem and must close". I tried both the web an CD installations.

  • jimmurray68 Jul 16, 2008

    I am having the same install prblem, but am running Vista.



    Any sloution to getting the AiO software to load properly?



    Help!!! Wife in a tirade over this. She can't scrapbook.



    Thanks

  • jkahn241 Aug 07, 2008

    I have tried to install this software time after time to end up with an error message at the end of the instalation. Kodak has not seen fit to supply a solution. All I need are the DRIVERS NOT THE AIO software.

  • SDtester
    SDtester May 11, 2010

    What OS are you running XP or Vista? if Vista which one? Home Basic Buisiness, 32bit, 64bit, ect.

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Try uninstalling your .net framework then installing the kodak software. it has .net 2.0 on the CD and will reinstall it.

Go to add / remove programs and remove Microsoft .Net Framework 2.0

Then do an install from either the CD or the Web download.

Posted on Mar 11, 2008

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I know it's late for an answer to this problem but hopefully it will help someone out there!
I had exactly the same problem but thanks to me knowing someone in Kodak from when I worked there, I was able to finally elicit a solution. In fairness, the problem is really associated with Microsoft (surprise, surprise) and the solution is spelt out in http://support.microsoft.com/kb/968001 in my case under Section B (Windows XP). There are a number of registry entries to check and in my case there was a string value WlNotify.dll missing from DLLName (note that it is a lower-case L between the W and N!). I also had a string entry called OldName ironically, which contained the value WlNotify.dll, I wonder where that came from? Anyway, after a final run of the Kodak Clear Utility and a reboot and running the aio_install.exe from the Kodak web site everything came right.
Regards, dba

Posted on Jul 03, 2009

Don't use the easyshare software, I had the same problem when I first installed my printer. Let windows find the printer and point the found hardware wizard to the disc, it might take a while to find all the different drivers since they're scattered in different folders, but at least you'll be able to print, scan, etc.

Posted on Sep 20, 2008

Fix a program that will work. We are not getting what we paid for. Same probleum Kodak whats is the probleum.

Posted on Apr 25, 2008

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I want install Kodak 5100 aio PRINTER


1. if you have CD came with printer, please keep in the cd rom and goto my computer -> cd driver-> double clik setup.exe. and follow the instructions.

Otherwise. ....

2.
Please download the files from http://support.en.kodak.co.in/app/answers/detail/a_id/36555/selected/true
and follow instructions
Installation Instructions
  1. Verify that your computer meets the system requirements.
    note.gif WINDOWS XP 64-bit Operating System is not supported.
  2. Disconnect your all-in-one printer from your computer.
  3. Verify that you logged on to the computer using the administrator account.
  4. Close all programs.
  5. Download the software onto your computer.
  6. Double-click the *.exe file, then follow the on-screen instructions.
  7. When the installation is complete, connect your all-in-one printer to your computer.
  8. Select Start > Programs > Kodak > Kodak AiO Home Center.
Hope this helps to yoy

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What "Printer" to choose?


Your pronter should have come with a driver disk. You should disconnect your printer from the computer and run the installation from the disk. When prompted, connect the printer to the computer to complete the installation.

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Installed with enclosed disc


Looking at the setup guide, it does indeed tell you to not connect the usb cable until prompted by the software. It is Step 7.

Here a link to the setup guide:

Kodak 5100 AIO Setup

Kodak Support has step-by-step instructions for uninstalling and reinstalling the software. Just make sure you remove the USB cable from the computer and reboot before you reinstall.

Here is the support page to begin on:

Kodak Support 5100 Reinstall

Comment back to let me know how it went.

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Software kodak printer


Hello C_Lopez,

To install that software you need the Kodak AIO Home Center Software which is found on the Yellow CD along with the package of the printer you bought...

I hope it will solve your problem...

Nov 09, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Kodak aio printer 5300/software problem


Greetings Jackie,

Sounds like you have a failed .netframework installation. This is a Microsoft feature, but is delivered during installation of Kodak software as well. To fix this, do the following.

1. Open the Control Panel.
2. Double-click Add / Remove Programs (Windows XP only).
3. Select Microsoft .NET Framework 2.0.
    IMPORTANT: If other versions of Microsoft .NET Framework are listed, do not perform this operation on those other versions. Follow this procedure ONLY for Microsoft .NET Framework 2.0.
4. Click Change / Remove.
5. Select Repair, and click Next.
NOTE: A progress bar shows the repair progress.
6. After the repair is complete, make sure the Restart the computer check box is selected, and click Finish.
7. After the computer restarts, start the KODAK AiO Home Center software.
IMPORTANT: If the KODAK AiO Home Center software fails to start or continues to display an error message, completely uninstall Microsoft .NET Framework 2.0 and do a clean reinstall KODAK AiO Home Center software. The Microsoft .NET Framework 2.0 will also be reinstalled with the KODAK AiO Home Center software.
    1. Follow steps 1 - 4 above.

    2. Select Uninstall, and click Next.
      IMPORTANT: Uninstall ONLY Microsoft .NET Framework 2.0. If other versions of Microsoft .NET Framework are listed, do not uninstall them.
    3. Restart the computer.

    4. Perform a clean re-installation of the KODAK AiO Home Center software:
      a. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.
      NOTE: Do not disconnect your mouse or keyboard.
      b. Uninstall the Kodak EasyShare 5000 series all-in-one software:
        i. In the Control Panel, select Add or Remove Programs (Windows XP).
        ii. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:
          • Kodak EasyShare software
          • Kodak all-in-one printer software
          • Kodak EasyShare 5000 series all-in-one software
        iii. Click Change or Remove (Windows XP).
        iv. When the Install Wizard appears, click Next.
        v. Depending on the issue(s) you are experiencing, do the following:
          • If you are experiencing errors with the Kodak EasyShare software, such as a Tricode, in addition to errors with the KODAK AiO Home Center software, select Remove, click Next, and follow the on-screen instructions for removing the software.
          • If you are not experiencing errors with Kodak EasyShare software, select Modify to uninstall only KODAK AiO Home Center software, and click Next.
        vi In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
        vii. In the Ready to remove the program window, click Next.
        viii. In the Uninstall Complete window, click Continue.
        ix. Restart the computer.
      c. Delete the files and folders that can interfere with the installation:
        • Printer folder in C:\Program Files\Kodak
        • Both the Eastman Kodak Company and KDS_Kodak folders in C:\Documents and Settings\All Users\Application Data
        • Kodak 5000 Series AiO folder in C:\Documents and Settings\All Users\Application Data\Kodak
        • Printer folder in C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup
      d. Run Disk Cleanup.
        i. Open My Computer.
        ii. Right-click Local Disk (C:) and select Properties.
        iii. Click the Disk Cleanup button.
        iv. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
        v. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
        vi. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.

      e. Shut down all background applications.
        i. Select Start > Run.
        ii. Type msconfig in the Open field, and click OK.
        iii. Select the Startup tab.
          IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.
        iv. Click Disable All , then click OK .
        v. When prompted, restart the computer.
      f. After the computer restarts, insert the KODAK EASYSHARE 5000 Series All-in-One Software CD into the computer CD drive to begin the installation.

      g. During the installation process, when prompted, select to search for an updated version of the software on the Kodak Web site and install the updated version.

      h. Before restarting the computer again, turn on the background applications.
        i. Select Start > Run.
        ii. Type msconfig in the Open field and click OK.
        iii. Select the Startup tab.
        iv. Under Startup Items:
          - If only some items were originally selected, select the check box in front of the items that you noted in Step e-iii.
          - If all background items were originally selected, click Enable All, and click OK.

      i. Restart the computer.
      Once restarted, you should be OK.If not call our 800 421 6699 and they will help further.
      Best Regards,
      Ron Baird - the friendly Kodak guy

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5 Answers

Home Center will not open...Can't scan


I needed to reload my AiO Home Center software and no one seemed to have the correct procedure. Maybe if you remove & reinstall yours it will resolve your problem. This procedure worked for me on my XP-machine:
1. got to Control Panel/Printers&Faxes and delete the printer
2. go to your Hardware/Device Manager/Universal Serial Bus Controllers, right-click on USB Composite Device and select Uninstall
3. go to Control Panel/Add/Remove Software and remove the EasyShare software
4. disconnect the cables from the Printer
5. download from Kodak.com the program "install_aio.exe"; run the program
(I selected only AiO+EasyShare+Software Updater to load)
6. followed the prompts after the sw installed to reconnect the Printer cables
7. rebooted

WORKED for ME !

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