Question about HP Combo Case HP PAVILION Speakers, Mouse, HP Keyboard, Floppy (B09110)

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No sound in speakers

I have an HP Pavillion dv6000 and at one point the speakers work but now I can't here anything.

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  • DarranK Mar 10, 2008

    I Also seem to be having this problem with my dv6000 running Windows XP Media Center Edition. It was only until about a week ago that this problem surfaced. The 3.5mm headphone jack still works, but the internal speakers don't. Please help.

  • Anonymous Mar 27, 2008

    I just started to have this same problem. First my power button stopped working and then the internal seakers stopped. I tried the HP fixes on their HELP/Support site but none worked. Sounds like I have the same internal wire break between motherboard, power and speakers.

  • vamsinamburu Jul 03, 2008

    I have a dv6120us HP pavillion notebook. now the notebook is out of warranty. Few days ago the speakers (Altec Lansing) stopped working. The head phone jack is still working. Then the power-on button was having a problem. I need to press the button continuously for few seconds to power on the notebook. After fewdays i am not able to swith on the laptop.

    Seems like the same problem you guys had on your machines. please suggest me how you got it rectified.

  • Anonymous Dec 29, 2008

    What a wonderful quality department HP must have when they can ignore the same problem reoccurring so many times. The ribbon cable is the problem and should never go wrong as long as the case is not opened. How about it HP? Some free repairs are due here.

  • Bruce Dawley Dec 30, 2008

    I just got off a chat session with HP about this same problem on my DV6000. They had me install updated drivers but that didn't help. Now they want me to do a complete restore. Sounds like a big headache and a waste of time. Any simple solution for a DIY?

  • mikespike200 Apr 25, 2009

    I have the same problem and believe it or not i had the ribbon cables changed for $110 and still NO SOUND!! and the qulity of the sound coming from the headphones is awful!! full of noise! PLEASE HELP!


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Hey guys unfortunately this is not a software issue and you have to replace internal speaker.if you can use headset And you have no problem with sound that's means your sound card is fine dont waste your time by updating... and the only thing you can do is buying new internal speaker for you Computer .Dv6000 speakers are cheap like 12 to 14 $ and it's so easy to replace ,. Just Open the battery you will find 3 silver screw open it and take cover out and replace with the new one as simple as that !

Posted on Mar 03, 2009

  • skycaptain77 Mar 03, 2009

    If your laptop is still under warranty then this is something they have to repair for you. It sounds like a hardware error, not sure about the actual fault but two speakers burnt is weird. (Especially if you keep the volume near 60-70% of the max volume)

    Still if the laptop is out of warranty then dissasemblying is required. The information required are all give to the Service manual of th DV6000 provided from HP itself along with the part list and coding of the new set of speakers you need.

    The process is not hard actually for this model. It can be done fairly easy. (in other laptop a complete disassembly is required which is very tough task)

    The manual you will need is the one below. (Simply left click)

    At page 146 you will see how the speakers are removed. Also follow the instruction on the quoted previous sections.

    The part number of the speakers is 431447-001 and it is mentioned at the same page.

    The part costs around 5$ used from Ebay :) If you dont believe me check it out yourself :)

    Many regards and I hope you can get your precious laptop working again as a charm


If you cannot power the laptop on, try pressing some of the "play","pause","volume up", etc buttons while you press power on.
My dv6000's speakers are failing, too, and I have the same issue with the power button. I'm sure this is a hardware failure ( I have dual boot Debian GNU/Linux / Windows XP and there is no sound on both systems, but with earphones.

Posted on Aug 11, 2008

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Thanks for the help John Kenn, but that solution did not work.
It turns out that the tiny ribbon cable attaching the motherboard to the speakers, power button, buit-in-mic was broken. This procedure was quite complex and I had to ask a friend a.k.a "electrical guru" for help. I guess that you could ask hp to repair it, however my laptop was out of warranty. I hope this helped.

Posted on Mar 17, 2008

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Sometimes the speaker internally disables itself when another audio device is connected (i.e. headphones or external speakers) and need to be reenabled from Control Panel. Try this.

Posted on Mar 16, 2008

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