Question about Logitech QuickCam Chat Personal Web Camera

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Quickcam unavailable get error message that quickcam is unavailable and may be in use by another application.

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  • Anonymous Mar 17, 2008

    When I am on skype, my webcam says that it is being used by quick cam. Close all applications and reconnect. I just could not resolve this problem. Please help. Thanks

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Have you tried directing Vista to search you Logitech installation disk?
Don't install the main software, just plug in your camera and then, when
vista asks for drivers, get it to search the logitech CD. This is what i did
witrh my logitech camera and it installed without any problem.

http://xphelpandsupport.mvps.org
http://vistasupport.mvps.org

or you can fix your usb driver and try it in anothrt port of usb


thank's


cropp

Posted on Mar 15, 2008

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LG Web Camera LIC-300


The QuickCam Connect is a brand of Web camera manufactured by Logitech. It is among the lowest-priced in the Logitech line of cameras, and it was developed to work exclusively with the Windows operating system. As a result, the Logitech Web site does not offer software that allows users to connect the webcam to a Macintosh computer. However, third-party software is available at no charge to enable you to use a QuickCam Connect with your Mac.

Plug your QuickCam Connect into an available USB port on the Macintosh. Navigate to the Macam download site, which is hyperlinked on the site or is available below. http://sourceforge.net/projects/webcam-osx/files/macam/0.9.2/macam.0.9.2.dmg/download Note: When you arrive at this download site, the application will immediately begin downloading onto your Macintosh. After the software has downloaded to your computer, it will automatically decompress and a disk drive icon will appear on your desktop. A dialog window will open in the Finder. The Macam application is pictured within the dialog window, and should be highlighted, then dragged to your applications folder. From the "Applications" folder, double-click on the Macam icon and open the program. Navigate back to the Macam dialog window that opened on your desktop after the application was downloaded from the Internet. Highlight and drag the "macam.component" to the "/Library/QuickTime/" folder. Use a simple video viewer to verify that the component is installed correctly. QuickCam Connect and iChat IChat is a popular instant messaging application that comes with the Macintosh OS. The software download that allows you to use a QuickCam Connect with your Mac needs another piece of software to be compatible with iChat. Unfortunately, this compatibility is not free. Navitage to Ecamm Network (see Below) and locate iUSBCam, a software application that will make iChat compatible with QuickCam Connect. http://www.ecamm.com/mac/iusbcam/ IUSBCam costs $9.95 as of January 2010. After purchasing the software, download and follow the installation steps that accompany the application. Help with installation and applications. http://sourceforge.net/projects/webcam-osx/forums/forum/145156

Feb 08, 2013 | Computers & Internet

1 Answer

Hi, i tried using skype with logitech quickcam but pup-up told me this message: Another application (communications helper.exe) tries to access Skype but we are not able to respond. Try to restart the...


The easiest thing to try is just disabling "Communication_Helper.exe" in Skype. Go to Skype / Tools / Options / Advanced, and at the bottom you will see text that says "manage other programs' access to Skype". Click that and you'll get a window, which should list "Communication_Helper.exe". Deny access to that (don't remove it, because it will just come back), and try your call again.

Be aware, however, that this is only a quick fix and does not solve the problem. When Logitech and Skype have problems like this, they can be pretty big ones, and can cause performance problems as well as interface problems.

The Logitech QuickCam application software is not required for the Logitech Camera to function properly in Skype. If you are not using the QuickCam application for anything else, then you should seriously consider uninstalling it.

That will solve this problem, and various other potential problems and performance issues, permanently.

To uninstall it just go to Control Panel / Add or Remove Software (or Uninstall a Program in Vista/7), find "Logitech QuickCam" (NOT Logitech Camera drivers), and uninstall.

Then reboot to get rid of the background processes, and test Skype again.

May 05, 2011 | Logitech QuickCam Connect Webcam

1 Answer

QuickCam audio/video doesn't work.


1. Open regedit
2. Open the key: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
3. Make sure the value of UpperFilters contains ksthunk line. Add it if missing.

In my case Kaspersky AntiVirus has overwritten this with its Device Control filter. As well when uninstalled it left extra empty lines in the UpperFilters values for other classes, so I had to go and manually remove them - otherwise some of the devices appeared with the yellow exclamation mark under Device Manager.

Hope it helps

Feb 17, 2010 | Logitech Quickcam Chat Webcam

1 Answer

Setup.exe error msg when trying to uninstall


The setup application itself is failing. You can try to reinstall the application and then remove it again, or you can get the Revo Uninstaller from download.com and use that. Here's the link.

May 25, 2009 | Logitech QuickCam Connect Webcam

1 Answer

Quickcam


Error 2711
When receiving the 2711 error during Logitech QuickCam/Image Studio software installation, please perform the following steps:
  1. Use Add/Remove programs in the Control Panel to uninstall any current installation of QuickCam/ImageStudio software. For Microsoft Windows 95, 98, ME or NT
    1. Click Start, Settings, then Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click Add/Remove Programs located in the bottom right of the list provided.
    For Microsoft Windows 2000 or XP
    1. Click Start. followed by Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click the button labeled Remove located in the bottom right of the program selected.
  2. Navigate to C:\Program Files\Logitech.
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Program Files.
    4. Double click the yellow folder labeled Logitech.
  3. Delete any folders for QuickCam/ImageStudio.
    1. Select the yellow folder with the QuickCam or ImageStudio names.
    2. Click the menu options for File, followed by Delete.
    3. Repeat for any other QuickCam/ImageStudio folders.
  4. Delete all files located in the Windows temporary directory C:\Windows\Temp or C:\WinNT\Temp
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Windows or WinNT.
    4. Double click the yellow folder labeled Temp.
    5. On the menu across the top of the window, click Edit followed by Select All.
    6. On the menu across the top of the window, click File followed by Delete.
    7. Click OK.
  5. Reinstall QuickCam/ImageStudio
    1. Remove and reinsert the QuickCam/ImageStudio CD and follow the prompts OR
    2. Double click on the downloaded ImagStudio file.

Dec 27, 2007 | Logitech QuickCam Express Web Camera

1 Answer

I have installed QuickCam Pro 5000.


Your PC has a Sigmatel sound card (or a sound chipset designed by Sigmatel). You will want to choose the Logitech mic for the tuning wizard. What exact error are you getting? Please be more specific with OS being used, applications, etc.

Oct 21, 2007 | Logitech QuickCam Pro 5000 Webcam

3 Answers

Software


have you tried uninstalling it and installing it again?

Sep 21, 2007 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Error message: Another application may be using the camera


what may be happening is photoshop is still aquiring the cam in the programme although you may of finished using the software and the camera automatically associates itself with adobe. press Ctrl, Alt & Delete to get into task manager and in the applications tab look for your photoshop programme, if it is there, click end process. If not there look in processes and do the same, this should release your camera for use with other applications. If all fails you will have to uninstall the camera software and reinstall to associate it with the cam.

May 01, 2007 | Intel Deluxe PC Camera CS330 Webcam

1 Answer

Pro 500


Have you tried shutting down, turning off and restarting the PC yet? If not give it a try, MSN could have crashed but Windows still things it running. When you try to start MSN again you get your error message. If you've already tried that or if it doesn't work did you receive any error messages or make any significant change prior?

Feb 10, 2007 | Logitech QuickCam Pro 5000 Webcam

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