Question about HP LaserJet 4350 Printer
Single sided printing works great. When ever duplexer is used, first side prints fine but jams when it is sucked back into print second side. Have replaced duplexer unit, dc controller, drivers, have had a tech out for hours working on it to no avail. HELP!!
:-) exactly the same problem,
A user had loaded tray 3 with paper and nudged the slider at the back of the tray past the A4 mark, so the printer does not know what paper size it is getting and stops with the first sheet in the duplexer..
Posted on Apr 14, 2008
Is your paper tray set for custom size paper
Posted on Apr 04, 2008
Back door broken, diverter gate broken?
I would look for something like this. did the tech clean the duplexers tires??
I would also try a different duplexer if possible-paper path sensor may be dirty or obstructed
Posted on Mar 17, 2008
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Posted on Jan 02, 2017
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Hello, This problem is commonly caused by what is known as the (DPA) duplex pendulem assembly. The function of th DPA is to switch the direction of the paper in order to print the duplex side. The DPA sometimes will bind and not work properly which results in the paper jam you have described. See Photo Below.
Pendulum assembly RM1-3748
In order to change this part, the printer needs to be dis-assembled. AN HP Certified Technician would be best to do this repair.
Find a Rpair Delaler near you USA http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP
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