Question about Lexmark Z640 InkJet Printer

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Lexmark Z640 I have installed a new black toner today - Lexmark No 17 that appears to be working fine however the the black ink level instead of showing full still comes up with toner low, the colour one is fine and working. Do I need to reset anything so that the Black ink level shows full. I did click on the install new cartriddge. Any suggestions woudl be welcome, Thank You

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Hi,

Are you using original cartridges?

Posted on Mar 09, 2008

  • Damen Wong
    Damen Wong Mar 09, 2008

    If you use non original cartirdges, this might be the reason for this. I have seen this lots with non original cartridges on Canon, HP and Lexmark printers. The most important thing is that it prints. On rare occasions, I have seen this happen on original cartridges,,,they were found to be defective. You can try cleaning the connectors though...it might help.

  • Damen Wong
    Damen Wong Mar 09, 2008

    Also, power cycling the printer might help (disconnect the printer from everything for a few hours).

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