Question about Aurora Global AS501X-MS Shredder

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Shedder one works

In the reverse mode, can you help

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  • Diamond69 Mar 07, 2008

    I have the Aurora shredder, model number AS501X-MS, it only works in the reverse mode.

    Please help

  • DrWilson Aug 04, 2008

    I believe the gears need to be replaced. Where can I get the parts?

  • shreddergal Oct 29, 2008

    I think I have the same problem. Shredder works fine in reverse. But paper sensor does not catch. I have to force paper down the center before the shredder will work. Is this a simple, cheap fix? How much would it cost and where do I bring it? Or should I just buy a new machine?

  • winkspop May 13, 2009

    The AS501X shredder I have just stopped working in reverse. I've had the shredder for about 5 years so it doesn't owe me anything. I took the shredder apart and found that a gear that works the reverse mode is broken. It I can find a gear I can fix the problem.



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I have an Aurora AS501X-MS that would not feed and reverse works fine. My unit has a lever and cam system to start/stop the shredding. The reason it only works in reverse is becase the finger on the lever is broken off. Without the finger the shedder has no way to sense the paper, therefore, no tripping the motor switch. The default state in AUTO is Motor-OFF. For shredding (Motor-ON) the following takes place -- as long as there is material pushing the fnger verticalthe motor will run. If there is a jam, reverse trys to push the jam out and reset the lever to the Power-On position for AUTO. [note: I have since found out a CD was inserted. This model (AS501X-MS) is not rated to shred CD/DVD,;Five (5) sheats of paper max.]
Fix: repair broken finger or buy a new part. I am trying the repair option.

Posted on Jun 12, 2008

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This is an issue with the paper feed sensor which may be a electronic eye or a mechanical switch if it is mecanical you may just have to jiggle the switch a few times, occasionally paper may get stuck behind it not letting it activate. If it is electronic you have bad sensors or bad pc board and you'll have to contact the manufacturer for further info.

Posted on Mar 10, 2008


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Posted on Jan 02, 2017

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SOURCE: My shedder won't spin at

Try cleaning the "eys" in the middle where you insert the paper...if that dosn't do it it is likely you have lost the PCB Royal at 1-800-524-0799 for parts assistance.

Posted on Oct 14, 2010

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