Question about Lexmark X6170 All-In-One InkJet Printer

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Lexmark X6170 All-In-One... Problem

Hi, we have a big problem. the x6170 first gave us the 0502 error message. When we got that fixed there is a nother problem. it looks like the scanner lamp. when copying all lines are out of shape. having same problem as everyone else error message after a couple of prints no access to scanner with vista software. searched web for drivers and solutions unable to repair for last 3 weeks.

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Hi there, for the replacement cost of this unit... i suggest it is time to upgrade to a new device.

regards
Graeme

Posted on Mar 07, 2008

  • Graeme Ross
    Graeme Ross Mar 07, 2008

    you can download a vista driver from here


  • Graeme Ross
    Graeme Ross Mar 07, 2008

    but it is a minimum function driver only.... so back to the old adage... time to upgrade to a newie

    regards
    Graeme

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1 Answer

Reinstall the encoder strip


Here's an article on the Lexmark website that will give you an idea on how to reseat the encoder strip on your Lexmark X6170 printer.
Error 0502 on the Lexmark X6150/X6170 Printer LCD Display
I hope this information has been helpful.

Dec 12, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

My Lexmark X6170 won't print or partially prints e-mail. Also it won't copy in black but will copy in color? When this happens I get the 0502 error message. Any idea as to what is wrong and how to...


The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine and resolve the problem. Thanks.

Feb 16, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark 6170 code 0502. How to correct? fgoff


The error could be caused by an unseated encoder strip or by a faulty cartridge. Please refer to this article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Hope this helps. Thanks.

Jan 18, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Hardware error 0502?


Error 0502 can either be caused by a faulty cartridge or the encoder strip. Here's an article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Just click on this link: http://bit.ly/b6uHJp. This should guide you on what to do when having this error. If error continues after following all the steps, don't hesitate to contact Lexmark technical support to further investigate the problem. Thank you for choosing Lexmark.

Aug 31, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark X6170 hardware error 0502



Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Jan 18, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error Code???


The 0502 error can be caused by four different issues:
    1. A contaminated encoder strip
    2. An unseated encoder strip
    3. A faulty black/photo cartridge
    4. A faulty color cartridge
Your best look see at the problem would be www.lexmark.com >technical support> Model name >FAQs

May 04, 2009 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Error 0502


Please click on this link:
then type in the printer model in the selection X6170 and then choose Lexmark X6170 and support page will open then you need Error type 0502 and you will get it trouble shooting steps...


http://support.lexmark.com/perl/support/support.cgi


Good luck...

Aug 12, 2008 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Lexmark error message hardware error 0502


Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Jan 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark X6170 All-In-One... Problem


Try running an alignment, also try turning unit off and unplugging it to reset it. If no go, try cleaning to roller and the coating the carriage runs on. Then as last resort, try uninstalling it from pc if it is attached and reinstall. Post back, i would love to see it fixed. lilacgerry xxx

Dec 05, 2007 | Lexmark X6170 All-In-One InkJet Printer

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