Question about Konica Minolta bizhub 350 All-In-One Laser Printer

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Konica Minolta bizhub 350 - can't network scanner

We upgraded from Verizon DSL to Verizon FIOS yesterday and everything is "re-networked" and the copier will print from our computers but no luck with the scanner. It seems the scanner function is being blocked or something....maybe a firewall setting or something??????? Anyone have any suggestions.

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  • Dale Richards
    Dale Richards May 11, 2010

    How are you scanning> SMB, scan router, FTP, ? If you are scanning to a website, and you change any passwords, that is your problem. Scanning requires authentication of some sort 95% of the time.

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Unless you are scanning to e-mail in which case you will need to put in the SMTP mail server settings into the admin section of your network settings.

Posted on Jul 03, 2008

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  • Konica Minolta Expert
  • 118 Answers

Yes if your scan to email it needs a new smtp server connection but even if you are scan to folder the new router could have changed addrsses

Posted on Feb 23, 2013

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hope this'll help you

ciao

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