Door was left open. First the freezer went warm now the fridge. Motor is still running.

The evaporator fan motor will run only when the compressor is running. If the temperature is too warm in the refrigerator, there may be something blocking the opening from the freezer to the refrigerator.

As far as your freezer frosting up, sounds like a door seal problem, run your fingers along the seam of the door seal, there should be no splits/holes in the seal.
As far as the refrigerator either there is a secondary fan motor, or there is a obstruction blocking the air movement, if the freezer has a bad seal, its suspect ice is still building up.

I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_54ae41aaaffbab00

Its defrost problem.--------- When you open the freezer door, then ice starts getting defrosted, because outside temperature is warm and due to that inside ice gets bit melted.--------- -------------- The working procedure of this unit is as follows: --- The compressor starts then it cools the freezer section. When the freezer reaches its cooling level the defrost cycle starts functioning. In this cycle the fan in the freezer section starts running and the cool air in the freezer section is passed to the fridge section and the fridge section gets cold. The air from freezer to refrigerator passes from the section, in that section the damper is located. ----------- The damper is operated by a motor.Its a complete damper assembly with motor included in it.--The damper has door.Which closes and open with the help of motor.In your case the damper door is blocked by ice, because your refrigerator is not defrosting.But when you open the freezer door, the inside ice gets bit warm and it starts melting and this lets the fridge section get cool.------------------- In this case you will have to manually defrost the ice and inspect, if the problem solves.For manual defrost procedure, click the link below:-------- Click this below for more detail:--- http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html ----------- This will help.Thanks.Helpmech.

send the model number off of the fridge,if the freezer is working fine then no air is being blown up to the fridge section,all it does is blow cold air from the freezer to the fridge section so either the door was left open and this is very common with a bottom mount freezer or the evap fan isn't blowing or on some models there's a damper inside the fridge section,the damper door opens and closes to let cold air in,when it reaches temp. the door closes,sometimes the door gets stuck in the closed position or the open position and the fridge freezes or gets warm depending on where the door is.first thing open the freezer door,do you hear the fan blowing,if not you could have a bad evap. fan motor,next look at the ceiling and on the packages,do you see frozen water droplets,if so the door was left open and the air ducts are froze up from the warm air getting in from the door being open and mixing with the cold air freezes up the air ducts,also stick your hand onto the back inside wall of the freezer,if there's like snow or frost on the inside back wall of the freezer you could have a defrost problem,bad defrost thermostat,heater,timer or board depending on the model or last a bad damper,when you open the fridge door there are air ducts usually up top and in the middle you should feel cold air blowing in,this is your problem the air isn't making it into the fridge section.if the door was left open,unplug the fridge,remove the food from the freezer and with a hair dryer heat up the back inside wall of the freezer and blow the hot air into the air vent holes in the back wall to melt out the air ducts,keep heating it up until you don't see any more water dripping,you can see the water dripping through the vent holes.so let me know what you find,send the model number and we can go from there.look up near the ceiling in the fridge section on the right hand wall and you should see a tag with the model and serial numbers,send the full model number so i can see what you have in your machine.

you may need to manually defrost the evaporator coil. If condensation built up from the door being left open, it may have frozen the coil solid. At that point even the evaporator defrost bar won't be able to remove the ice. Remove the cover, if it is frozen solid, unplug the unit and use a hair dryer to defrost the ice.

Check the freezer fan is running with the door switch pushd in by hand, check the back wall of the freezer for frosting if it's frosty check the defrost system eg defrost element, Defrost termination stat and defrost timer. If the freezers running perfect check the fridge difuser/damper and see if it's open this is the part that opens and closes the vent between the freezer and fridge to allow cold air into the fridge. The Damper is up the top left corner of the fridge. cheers.

hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

If you are sure the fan is running either the damper motor (vent in fridge section) is bad and not opening or there is ice in the return vents and not letting air circulate. Take out the bottom drawers in the fridge and look down the two return vents in each corner with a flashlight. If they are iced up the top will not cool.

1. check the comp. working touch the top of the comp. 2.if the motor comp. working touch the high side tube of the motor comp. if to hot the freon is ok. 3. check the cooling fan inside.