Question about Quantum SuperLoader 3 LTO 2 Tape Drive
Tape 5 is in the drive (not the magazine), and I can't eject it. The display is showing "Timeout Error 0x23, Cycle Power" and BackupExec 11d indicates that it is offline. Please help, I haven't had a backup in 3 days!
SOURCE: Quantum ATL SuperLoader
If you cannot physically load a tape into the drive it is a hardware problem and the drive requires service. It is not a software problem.
Of course, the library could already have the maximum tapes it can hold. If this is the case then eject a tape from the library to make room for the tape you want to add.
I hope this helps.
Posted on Aug 11, 2009
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