Question about Quantum SuperLoader 3 LTO 2 Tape Drive

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Errors on drive, 0x23

Tape 5 is in the drive (not the magazine), and I can't eject it. The display is showing "Timeout Error 0x23, Cycle Power" and BackupExec 11d indicates that it is offline. Please help, I haven't had a backup in 3 days!

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  • CI_19720 Mar 11, 2008

    Forget it. This site is a useless waste of time.... just a front to get you to pay for "premium service".

    http://www.experts-exchange.com is much better.

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1 Suggested Answer

JaxPlanet
  • 921 Answers

SOURCE: Quantum ATL SuperLoader

If you cannot physically load a tape into the drive it is a hardware problem and the drive requires service. It is not a software problem.

Of course, the library could already have the maximum tapes it can hold. If this is the case then eject a tape from the library to make room for the tape you want to add.

I hope this helps.

Posted on Aug 11, 2009

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I hope this helps.

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