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Internet issues with Cable Modem

Hello, I just signed up for the cox internet service yesterday and have been unable to get an internet connection. I spoke with Cox and they have said that the modem is online, but something on my computers end is not allowing me to get online. Does anyone know of any ideas to fix this asap?

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  • RubyBelle Mar 07, 2008

    I have attempted that. I used to have DSL. When I first hooked up I attempted to go through our wireless router from Linksys, but it would not let me. So, instead have been attempting to go straight through the modem. If you have any other ideas I appreciate your help. I might have to figure something else out in the mean time.

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Yes..it's most likely in your network connections settings. open up control panel, go to network settings, and add a new internet connection. follow instructions, and see if that helps

Posted on Mar 07, 2008

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Where i can connect internet line?


To connect to the Internet you need a few extra things aswell as a network card.
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Sounds like a problem with your cable connection. Check your coaxial cable, and the splitter from where the cable enters your home. The tech will use a signal meter to measure the quality of your cable, and then replace the wiring if necessary.

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I run 3 computers connected to the internet using the Linksys EtherFast EZXS55W 5x10/100 switch. Switch is connected to COX cable broadband. Any issues with "crashing" on this switch? Seems...


Hi, I would recommend downloading the latest firmware for this device and then se if your "crashing" goes away.
If you plug directly into the cox modem do you have problems?
If that doesn't work I would replace the Cat 5e network cable from the switch to the cox modem.
If that doesn't work replace the coax cable from the cox modem.
If you continue to have issues replace the switch.

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I am on Cox cable. I lost my connection to the internet several times this evening. Cox checked out my modem and said the problem was in the router. When I connect modem to computer, internet pops up...


Cox people are really correct that everything is working from them and from there modem and doing a firmware update is really a good thing to do to correct your problem. For that firmware update you just need to download it from your routers manufacturer like Linksys , Belkin , Dlink or Netgear just go to there web site and search the model of your router so you can download the latest firmware for it.

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what is happening is ur voice frequency is bleeding in to the ur digital frequency
what u have to do is change channels of frequency on ur router
----
type 192.168.0.1 or 192.168.1.1 for most routers
in address bar and that should take u in to the interphase of router then go to wireless settings and change the channel that ur running on

rate my service pleas , July

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Can I use 2WIRE 2701HG-B router in COX internet connection


No. A router has 2 main interface types WAN (for the internet connection side, and LAN (for the home network side) the 'LAN' side often has up to 4 ports and wireless connectivity for the home network.

The most common routers available at electronics retail use a CAT-5 connection for the WAN ports and the LAN ports. Your DSL modem/router uses a phone line input for it's WAN port, which uses a signal type that is incompatible with the cable modem output.

If COX doesn't offer a router with the cable modem package, you can go and purchase and common brand of home networking router, and attach it to the output of the cable modem.

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You should be able to get any software that you need from LinkSys.com but I have a couple of quick questions first:

1. Is the LinkSys unit you just purchased a router or modem?

If the unit is a router, you are still going to need a Cox compatible modem. If the unit is a modem, you will still need a router to complete the network setup unless LinkSys makes a combination cable router/modem, and I haven't been able to research one.

2. If it is a modem, is it a cable modem and, if it is, is it Cox compatible?

According to the Cox Web Site, the only models of LinkSys modems that are currently compatible with the Cox High Speed Cable Internet Service are:

BEFCMU10 v3
BEFCMU10 v4
WCG200
WCG200 v2
CM100

In this particular case, you may need to contact LinkSys and/or your Internet Service Provider. In most cases, they will not only tell you exactly what type of equipment you need, they will also talk you through setting up the network once you have the equipment - usually at no charge.

Graye

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The 2wire dsl modem/router cannot be use with a another cable modem , since this 2wire device is also a modem/router and its made for the DSL conenction that's why it wont work with Cox cable, the best thing that you can do is to ask Cox to give a wireless modem/router like this 2wire so you can still use the wireless connection of your computer..

Hope that helps..........

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