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Re: zen v plus
Make sure you have media player 11 If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this. Download recovery tool off creative's website. go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix If that doesn't fix it trythe USB cable good luck
please mark the post with a fixya
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I would try to get into the recovery menu and see if you can run a clean up first (a clean up will not erase anything on the player). To access the recovery menu 1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off. 2. Connect the power supply to the player. 3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole underneath your player, beside the data/power connector. Keep on holding the Play/Pause button while you release the Reset button. The Rescue Mode screen will then appear. 4. After the recovery mode has started, release the Play/Pause button.
Again if you can get into this menu, try a clean up first to see if that resolves the problem. Clean up should be the first option in the menu.
My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.
Following the solution of another
similar problem on here I fixed it. Connect your Zen via USB to your
computer and press the reset button. Should spring to life and start
re-building your library. I am as I type adding new tracks to mine :))
ok... i found a fix... insert zen v plus install cd exit out of autorun for cd go to control panel click on system click on the hardware tab click on device manager click on portable devices right click on your USB device with the yellow warning sign go to properties when it tells you that the drivers arent installed... go to the browse button and select your zen v plus install disk hit ok and it will find the drivers that way...
Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
I`ve had the same problem twice, it seems the player erases the whole firmware when this happens. You can fix this by plugging it to your computer in recovery mode, this will allow you to reinstall firmware.(Search google for zen nano plus recovery mode to find instructions.)