Question about Creative Labs Zen V MP3 Player

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Zen v plus

My computer wont reconize my zen v plus mp3

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  • animal418 Mar 24, 2008

    my player isn't recognised by the computer. the player is still charging fine and it plays alright but i cant put anymore musiconto it.

  • jeetu123 Nov 16, 2008

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1 Answer

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Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
good luck
please mark the post with a fixya

Posted on Mar 17, 2008

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1 Answer

My player wont turn on even when i try reset it ,when charge, it wont reconize and the mp3 led stays lighting when charge


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It wont Work :(


I would try to get into the recovery menu and see if you can run a clean up first (a clean up will not erase anything on the player).
To access the recovery menu
1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole underneath your player, beside the data/power connector. Keep on holding the Play/Pause button while you release the Reset button. The Rescue Mode screen will then appear.
4. After the recovery mode has started, release the Play/Pause button.

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My Zen V Plus is really screwed up


Sounds like a similar problem I had today.

My Creative Zen V Plus wasn't recognised by my PC, then it wouldn't even switch on.

Following the solution of another similar problem on here I fixed it. Connect your Zen via USB to your computer and press the reset button. Should spring to life and start re-building your library. I am as I type adding new tracks to mine :))

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ok... i found a fix...
insert zen v plus install cd
exit out of autorun for cd
go to control panel
click on system
click on the hardware tab
click on device manager
click on portable devices
right click on your USB device with the yellow warning sign
go to properties
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hit ok and it will find the drivers that way...

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Push the reset button. This worked for me.

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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1 Answer

Stuck on second screen where it says zen v plus


How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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