The laser shutter is stuck closed. you can remove the cartridge and look nin the cartridge area above where the cartridge should be. you will see a long thin window.there is metal cover that is supposed to open when the cxartridge is inserted. try to manually open it with a small screwdriver
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi marilyn.Your particular copier is damn reliable in the fact that about every 30,000 copies the drum has to be replaced.The way you know is you typically get black bands at one edge or the other.Its a really nice device for a small machine.The fact that you you have explained that it happens either from the glass or the document feeder makes it darn near bulletproof that the drum is the culprit.I am a copier field engineer and have been for 23 years.Now, you as an end user I don't know how to best tell you how to get a new drum. I deal with customers that hve service agreements and because we are a dealer I order part #0388B003BA, which is a Canon dealer part number.But Canon also sells this copier like in Sam's or Staples but it has a different model number. I dont know which would be the least expensive way to source this drum but is relatively inexpensive (less than $100 dollare) and is VERY USER DO ABLE!!!!!!! :-) I really hope this helps but i feel really strong that it is the drum, it is fairly cheap, you can get it from Canon or possibly even Wal Mart as I say it is sold for walk up casual users and usually the consumer version has a different number than the office version of the same device.The cool part is YOU can change it ! Trust me, you can do it.Use the same caution you used loading your first VCR. "What.......you never used a VCR ? I feeling old........................................................................... :>
You may have to replace the lamp unit...but ... I would first make sure all connectors have been re-seated. Remove the main glass and make sure all ribbon/wire connectors are unplugged and re-inserted. (make sure copier is off). You could also remove the back cover of the copier and unplug/replug all connectors just to be sure. You never know !
Sadly, not all inks are created equal, and even inks that are claimed "compatable" are not allways safe. My HP photo printer worked great for 2 years, then I put in a "will fit" from a name brand office supply store, the printer nozzles plugged on the second print, never to print correctly again. My replacement printer is a Kodak 5300 all in one, chosen for low ink costs/ hi-output, and I get photo-lab quality, borderless prints day after day. (I'm a photographer/artist) I have run 6 color and 5 blacks for thousands of graphics, in a period of 2 months getting ready for a showing, with maybe 1 or 2 misprints.