At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
disconnect the small wireless dongle from the back of your computer..reboot the computer..put it back in,,and then press the connect button on bothe mouse and the keyboard to check,,the battery of teh mouse and the keyboard shud be checked if possible
I have the same problem in Vista, I found a true and working solution apart of droping the mouse to the trash, ok, go to... http://www.a4tech.com/ go to the english version if you dont speak chinese, then find the driver for the mouse model ***-49Z, and there is the solution, GE isnt the builder of this mouse.
Normal
0
Turn the
Keyboard over and locate the small reset/connect button on the back of the
keyboard and press it. Then try to see if it is working. If not try
pressing the button on the receiver and then on the keyboard. If your having trouble with the mouse also,
turn the mouse over and find the small rest/connect button
on the bottom of the mouse and press it. This should connect the mouse to
the receiver and work properly. If not, try pressing the receiver button
and then press the button on the mouse. This should be done whenever you
change batteries or glitch. Hope this
helps. Bud
do you have an Infra Red device that is installed on your main PC. Because most laptops have infra Red devices and as well with bluetooth connectivity to function your wireless keyboard and mouse.. Go to my computer icon, right click on it then left click properties then go to device manager then check for additional devices.
Have you tried re-setting the frequency for one of the devices? simply click the button on the infra-red unit then click the button on the back of keyboard and notice the infra-red unit stopped scanning.
×