Question about Thane Q-BBQ Grill

4 Answers

Burners not working

I have a 3 yr old - 2 burner Q Grill. The push-button igniters spark and gas is on (tried 2 new canisters) but burners will not ignite. I can push the valve located above the canister with my finger and hear gas and burners will ingnite, but when release my finger the burners go out.

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  • dstearno Apr 02, 2008

    Thanks - I think you're right on...I checked the valve mount (2 screws) and they are very tight and the valve assembly really doesn't move. However, the canister screws on sort of "warbly" - the threads are not stripped on the canister or the valve piece. It does screw on tight, though. I even tried to tighten the nut inside the valve it was already secure. Other thoughts? It is a few years old, has been stored well, clean, no rust and has been used very little. I hate to scrap it...

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The quickest way to solve this problem would be to visit the Thane website.

Posted on Apr 02, 2008

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  • Master
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HI,

First of all let me say that if your grill is getting on in years, has been experiencing increasing problems for a while or shows signs of rust, wear or age in its internal parts (burners, etc.) then it is probably in need of repair. Gas grills generally don't last for ever and many lower quality models only last a few years. However, if your grill is relatively new and in good shape and if it has suddenly started acting up, then you can probably get it back to good working order quickly and easily.
Safety First: Always make sure that you have turned off your tank valve and disconnected your grill from its fuel source before you do any work on your grill. If you have had your grill on, make sure it has cooled down. If you have had the gas on, give the grill five minutes for the gas to dissipate.
1. Low flame, low temperature, yellow flame: This has become the biggest problem with many grills these days and it's almost always because of the regulator (the funny UFO shaped thing on the gas hose). Regulators seem to be stickier these days and when they stick you don't get enough gas to generate a good grilling temperature. To get your regulator unstuck you need to release the pressure on it. Follow these steps exactly:

  1. Turn off the gas at the propane tank
  2. Disconnect the gas line from the tank
  3. Open the grill lid
  4. Turn all control valves to high
  5. Wait for about a minute
  6. Turn all control valves to off
  7. Reconnect the gas line to the tank
  8. SLOWLY turn on the gas at the tank
  9. Light the grill normally
  10. Your grill should now heat normally
To keep the regulator from sticking again make sure that you turn off the control valves first, then turn off the tank valve. Always open your tank valve slowly.
If this doesn't work give it a second try. If you still have low flame then you probably have a faulty regulator that will need to be replaced.
2. Uneven heating/hot spots: Most grills have uneven heating. Of course this doesn't mean that one part gets volcanic hot while other areas are cool enough to park your drink. The number one cause of uneven heating is a blocked burner. Burners have a series of holes or ports along the sides that gas flows through to produce flame. Frequently drippings run over the burner and clog parts of it. Typically you can use a wire brush to remove these deposits from the burner and you should be in good shape. Sometimes the burners become so clogged that you will have to remove the burner from the grill to clean it. Some grills you can simply lift the burners out, others are bolted in and difficult to remove. If you can easily get your burner out remove it from the grill and clean it thoroughly with a stiff wire brush. Make sure you get all the gunk out from the inside of the burner. Do not use oven cleaner or harsh detergents on your burners; some can be very delicate and prone to rusting.
3. It just won't light: Some grills have push button (pizo electric) igniters and others are battery powered. If you have the battery type, try replacing the batteries (hey, it's worth a try). What you need to find out is if you are getting a spark in the igniter unit. The igniter is going to be near one (or several) of the burner(s). Some grills have independent ignition, some have a single igniter. If you have independent ignition and none of the burners will light then you have a faulty button or the wiring is bad. You will probably have to get these parts replaced. If you have independent ignition and one of the burners will not light or you have a single igniter and none of them will light you probably have something clogging that igniter. Pull off the cooking grates and barrier to get down to the burner. Locate the affected igniter and push the button. You should see a spark. If the igniter is clogged, clean it out and test it again. If there is nothing clogging the igniter then you need to inspect the wiring. Faulty wiring or switches will need to be replaced.


Goodluck,
Please don't forget to rate the solution

Posted on Apr 02, 2008

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Hi there

the way you described it only indicates that something there is loose, its the valve that is loose . what you can do is manually check what is its operation, and only you can do it since you have already checked and pinpointed that whenever you remove your finger, the fire goes out right?

that only means that the canister is not really positioned correctly there so that it can meet the valve.

it may be 2 things.

1) loose valve
2)loose canister holder.

unfortunately, when i checked there site, its already discontinued... too bad. its such a great product though.


please feel free to post what happens ok.

Posted on Apr 02, 2008

  • earl norman llanera
    earl norman llanera Apr 02, 2008

    yup

  • earl norman llanera
    earl norman llanera Apr 02, 2008

    ok. nicely done.



    it is indeed a loss if youre going to scrap that. however, if there is nothing to fix there,



    i can just advice you to improvise. like putting something there to hold the canister or valve. becuase its just loose. how about sticking something there just to make it firm...



    what do you think?

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Hello

Posted on Mar 08, 2008

  • isaac johny
    isaac johny Mar 08, 2008

    there may be something blocking the way of the gas.....

    try it again cleaning the wents...

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