Question about Brother IntelliFAX 3800 Plain Paper Laser Fax

1 Answer

Super G3 brother IntelliFax 3800

No dial tone/ won't receive or send out faxes. Cables and cords all securely plugged in.

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  • Anonymous Mar 24, 2014

    Brother fax machine super G3 33.6 kbps

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1 Answer

Sounds as if the tel line is not connected. 1st check with a telephone, see if you get a dial tone. If not then call the tel company

Posted on Mar 09, 2008

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1 Answer

Why can't I send or receive faxes after installing ink cartridges?


First make sure that you can print, then do simple things first check cables and check settings. Do you get a dial tone? Are you getting a dial-tone when sending. pick up the phone and see if you can dial out. Refer to the manual on automatic send and receive faxes.

Mar 25, 2015 | Brother MFC-9320CW Color Laser Printer -...

1 Answer

No dial tone on handset. can't send or recieve fax.


? Other equipment, which uses the same phone line as the HP All-in-One,
might be causing the test to fail. To find out if other equipment is causing a
problem, disconnect everything from the phone line, and then run the test
again. If the Dial Tone Detection Test passes without the other equipment,
then one or more pieces of the equipment is causing problems; try adding
them back one at a time and rerunning the test each time, until you identify
which piece of equipment is causing the problem.
? Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the HP All-in-One and check for a dial tone. If you do
not hear a dial tone, contact your telephone company and have them check
the line.
? Make sure you have correctly connected the HP All-in-One to the telephone
wall jack. Using the phone cord supplied in the box with the HP All-in-One,
connect one end to your telephone wall jack, then connect the other end to
the port labeled 1-LINE on the back of the HP All-in-One.

If the supplied phone cord is not long enough, you can extend it. For
information, see The phone cord that came with my HP All-in-One is not long
enough.
Check the connection between the telephone wall jack and the HP All-in-One
to make sure the phone cord is secure.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.

If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.
If your telephone system is not using a standard dial tone, such as some
PBX systems, this might cause the test to fail. This will not cause a problem
sending or receiving faxes. Try sending or receiving a test fax.
Check to make sure the country/region setting is set appropriately for your
country/region. If the country/region setting is not set or is set incorrectly, the
test might fail and you might have problems sending and receiving faxes.
Make sure you connect the HP All-in-One to an analog phone line or you will
not be able to send or receive faxes. To check if your phone line is digital,
connect a regular analog phone to the line and listen for a dial tone. If you do
not hear a normal sounding dial tone, it might be a phone line set up for
digital phones. Connect the HP All-in-One to an analog phone line and try
sending or receiving a fax.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
again.
After you resolve any problems found, run the fax test again to make sure it
passes and the HP All-in-One is ready for faxing. If the Dial Tone Detection test
continues to fail, contact your telephone company and have them check the
phone line.

Dec 03, 2010 | HP Laserjet M1319F Laser Multifunction...

1 Answer

We cannot dial out when sending a fax. You can hear the line open but no dialing tone. Any ideas?


  1. Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol.
  2. Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.
  3. Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.
  4. Try sending and receiving faxes on a different fax line.
  5. Try using a different telephone cord.
  6. Have the phone company test your line for static or noise problems.
  7. Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly.
Regards
Riztech

Nov 26, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

All of sudden the fax component will not send or receive. Checked phone jack with plugging in phone and getting dial tone. Lights up/scans/ tells you to dial number but than nothing


Is this HP Printer ?

Disconnect the power cord from back of printer ( while printer is on )
while holding power button printer - connect the cord.

Under Setup - Advance Fax Settings - Turn off ECM
Under Setup - Fax settings - Reduce the Fax Speed to slow

try to send fax.

Jun 19, 2010 | Office Equipment & Supplies

1 Answer

No dial tone


Plug a working phone into the jack that the fax uses using the same phone cord, and if it works the modem in the fax is bad. -Carl

Jun 10, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

I'm unable to receive or send faxes


Are you sure the line is good? You can try a plugging a telephone into the line to check it.
If you press the "hook button" (or whatever it is called on that machine) do you hear a dial tone?
is the phone cord plugged in snugly and in the proper jack on the machine? Is the cord good?
These are a few things to try.
If all of that checks out, then the phone board on the machine is shot.

May 26, 2009 | Panasonic PANAFAX UF-6000 Fax

1 Answer

I can't send or receive a fax


At the very least it should send a fax, without doing anything at all, but having it plugged into a phone line. Are you sure the line is good? Does it have a, "on Hook mode" or a button to press to get a dial tone? Otherwise, plug a telephone in and make sure there is a dial tone. Also it could be the cord itself, or has somebody conected it to the wrong jack on the fax machine? These are the things I suggest to check.

Apr 09, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Can not send faxes


Weird, it's usually the other way around.

Do you have DSL?

Plug a regular phone into the wall jack and lister for a dial tone.

Is the phone cord plugged into the LINE port of the fax?

Sep 22, 2008 | Xerox WorkCentre Pro 575 Plain Paper Laser...

1 Answer

No dial tone detected


It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.

Jul 24, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

We can't send or received faxes


Just a suggestion. This effect can happen if you have plugged the line cord into the tel jack instead of line jack.

Oct 30, 2007 | Brother IntelliFAX 2800 Laser Fax

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