During the call I cannot hear the caller very well
My problem is that I cannot hear the caller very well and I do not know how to go into the phone and turn the volume up during the call. The other caller can hear me very well and my ringtone is very loud, but for some reason I cannot hear the caller very well.
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You may have accidentally pressed the Mute button. Undo as below
Mute a Call:
You can talk to someone nearby without letting the caller hear you during a call. During a call: Press <C> t o mute the microphone and "MUTED" will display on the LCD.
Your caller cannot hear you. Press <C> again to unmute the microphone.
There are two ways on how you can hear the caller. One is through the earpiece and one is through the phone's speaker.
Are you able to hear the caller but just not clear or with static sound? If yes, then you have a problem with the earpiece of your phone. You can test this by putting it to a speaker phone. If you can hear the caller clearly then you should have your earpiece check. Usually this problem is caused when the earpiece is often moisted or get wet. Try blowing a canned air on the earpiece.
Please let me know how this goes. Thank you for using FIxYa.
if you cant hear caller voice. do one thing go to gallery and go to voice recorder and record some voice then save that then go to media and play recorded sound if its working means your loud speaker is working but not ear peic means (ear speaker) not working. so then you need to change ear speaker.you can do your self just watch video on online.
Page 26 of your manual: Muting the Microphone In open the slide, you can mute the microphone during a call by pressing the left soft key [Mute]. The handset can be unmuted by pressing the left soft key [Unmute]. When the handset is muted, the caller cannot hear you, but you can still hear the caller.
Hope this helps, let me know if I can do anything else for you. JimmyC
It sounds like you have a defective handset cord or handset. First, at your phone, switch your handset with another phones handset that you know for sure works. From your phone make a test call. If the caller can now hear you, the original handset from your phone is defective. If the caller still can not hear you, switch your handset cord with another handset cord from another phone that you know works. From your phone make another test call. If the caller can hear you, then your original handset cord is defective. You can purchase another handset cord from your local office supply store. Your phone uses a standard handset cord. It may be difficult to match the original color of your handset cord. Be sure to take your defective handset cord with you, so you can try to match the color. If the caller still does not hear you. Put your original handset and original handset cord back on your phone. Then plug your phone in to another wall jack, that you know works with another phone. The other phone needs to be an identical phone to yours (same number of buttons and same model number. The model number can be found under the phone). Wait approximately 90 seconds, sometimes longer, after you plug your phone into the other wall jack. Now, make another test call from your phone. If the caller can now hear you from your phone with it plugged into another working jack, then you have a defective station port or jack where your phone was originally plugged in at. If the caller still can not hear then you have a defective phone.