Question about Gateway (1531356) DVD±RW Burner

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DVDS burn failure

Hi, Can you help me?
I try to copy a DVD and I'm using Power2Go to copy it, and it reads the DVD, then when I put the blank in, it spits it out and says, Burn failed. #oxEB20B9C

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  • azapromotion Feb 19, 2009

    After months of successful DVD burning, I have not been able to burn a DVD. I use Nero, Sony DVD Architect, AVS Remaker. None have successfully burn a blank DVD. I have updated the DVD device, and yet I still have the problem. Can you help with this issue. Thanking you in advance. -Azah

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  • 104 Answers

Mmmm... to hard to know what is happening, as many things in computers that problem could come from many sides.

First advice: USE NERO (JUST NERO) its the best for windows.
You can get NERO for free on the net, at least just a trial version.

Second advive: make sure you have at least 512 MB of RAM
enough free HD space at lease 5 giga for a DVD.

Do this first to ensure your problem is not the software youre using... I will assume at this point that your operative system is running perfectly, because if not, your problem is just there.
And I will also assume your CD/DVD unit is 100% OK... otherwise nothing will help.

Install NERO and try burning at a low speed (8 maximum)

if you have problems... I would need much more information on this matter and you might need to spend money in a new recorder.

gluck

Posted on Mar 14, 2008

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Posted on Jan 02, 2017

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What is Power2Go and do I need it


That depends. What OS are you running? What type of files will you burn to disc (and what capacity disc)?

The program lets you burn various files to CD, DVD or BD. If you only plan on burning data files, you may not need it. If you burn ISO to create bootable CDs or DVDs, you might find it useful if you have XP. Windows 7 and 8 include a feature to correctly burn ISOs. (I don't remember if that feature is included in Vista.)
If you want to copy optical discs to burn backup copies, this software will also handle that. The Windows built-in software doesn't copy discs with DRM.

If you are compiling your own audio and video and then burning the resultant file to disc, the software is partially useful. (Another program has to do the compiling.)
There are other programs that do the same tasks as Power2Go. Roxio Creator (includes the video editing and playback software in addition to the burning unit) and Nero Burning ROM are commonly advertised options. A review of Power2Go with links to reviews of similar products is here: http://www.pcmag.com/article2/0,2817,2407197,00.asp .
I hope this helps. If you need additional information, please add a comment with your OS and file burning plans.
Cindy Wells
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The first thing I thought of is that the discs could be scratched, but I doubt that's the problem.

Another possible problem (although unlikely) is that the discs themselves are bad. Sometimes they come with bad sectors, and don't always work.

Next idea could have to do with the burning process not being as perfect as it could. This could either be because of other tasks running during the burn, or burning at a too high speed.

I see that you said you've replaced the drive, so that pretty much rules that out. However, I do have one last suggestion that may help.

I've found that quite a few people have had problems with the Power2Go software, and that may very well be the culprit.

I suggest you download CDBurnerXP from HERE and try burning another disc. Make sure that when you do it, you have as few processes running as possible and do it at one of the lowest speeds possible. Oh and even though the program has "XP" in the name, it still works on Vista,7, etc.

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