Question about HP Color LaserJet 2600n Printer

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Out of toner........ but not really.....

My HP 2600n color/laser printer tells me I am out of toner. The front LCD displays the tonor level of each toner cartridge, and it shows the black is empty. I replaced the original cartridges (thatcame with the printer) with new HP toner cartridge from Office Depot. I didn't think I had used the printer that much, since this was new cartridge was put in 1.5 months ago and I have not really been using it a lot. So, I buy new toner cartridges, but when I took the old black out, it's weight indicates there is still a lot of toner in there. I can shake it a little and hear the tonor inside as well. Why is the printer telling me i need new toner when I don't, and is there any way to work round this until I am really "out" of toner?

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You can also navigate through the menu and go into toner override mode. That allows you to print without being bothered by low/empty toner messages

Posted on Mar 11, 2008

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Print a Supplies Status page to see the actual pages printed...

To print the Supplies Status page from the printer, on the printer control panel, select
Reports Menu, Supplies Status, and then Print Supplies Status page.

If the page count from the Supplies Status page indicates that the toner should not be in need of replacement then you have a bad cartridge. Actually, the cartridge is probably fine but the chip on the cartridge has got a problem. Return the cartridge to O.D. and get another one. Unfortunately, chips that don't work properly in not all that unusual so HP has a pretty easy return policy.

Hope this helps.

Posted on Mar 08, 2008

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