Question about Uniden 5.8GHz Cordless Phone

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INCOMING CALLS Phone will ring 1 time & display caller ID, then hesitates (like it is hanging up) phone will ring again & display "INCOMING CALL". Also if I answer on 1st ring I have an open line (can't connect with caller). I hope you can help! THANK YOU!!!!! Cheryl

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Not sure it this is a solution for ALL your problems, but...

I had a similar issue: Phone rings, caller ID info displays then seems to hesitate, then displays only "INCOMING CALL."

The issue seemed to be caused by interference with other devices on the same line (in my case, an alarm system).

Tech support had me change a setting on my TRU9466 base unit (this is one of the PowerMax 5.8ghz models). This is how we did it step-by-step on the base unit:

MENU
GLOBAL SETUP
IN-USE LINE SETUP
select LINE 1
switch to TYPE B

This seems to have solved the Caller ID "interference" issue -- my Caller ID now displays as it should. The Tech Support person suggested trying that TYPE A/TYPE B setting on "OFF" if TYPE B didn't solve the problem, but thankfully, it did.

Now Cheryl, it sounds like your issue is more involved than this -- I didn't have any connection problems -- but perhaps they're related -- you might try my solution.

Posted on Apr 18, 2008

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Call Phone Co and see if you are programed for the Caller ID feature. In some areas this feature cost more. Whether or not you are paying for it, it may not be programmed in their switch for you?

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Using the Caller ID and Redial Lists
Caller ID (CID) is a service available from your telephone provider that shows the phone number (and sometimes the caller's name) of incoming calls. Contact your telephone provider for more information.
Caller ID list



Redial list



When a call comes in, the phone displays the number and name (if available) of the caller.
The phone saves the information for the last 30 received calls to the

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When it's in standby, the handset shows how many calls came in since the last time you checked the CID list.


Each handset remembers the last 5 numbers you dialed on it. The redial list is separate for each handset.


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Caller ID information is sent after the first full ring. If the call is answered too soon, the caller ID information may not have been sent yet. Some of the many and varied networks do not send caller ID information. In this case you may notice that caller ID is missing only on calls from certain callers. Occasionally bad data is sent, causing your phone to reject it.

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How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.


The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

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Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
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The green lights next to the line or pool buttons show the current Line Ringing settings for all

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next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
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For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
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? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

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For each button pressed, a display similar to the following appears:

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5) To exit Automatic Line Selection, press **.
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Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

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Hi

Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888. In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
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Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Please do rate the solution and revert for further assistance.


Thanks
Rylee

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