Question about Lucent 1872 Corded Phone

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LUCENT 1872 The power bar was unplugged so our recorded message won't come back on to answer incoming calls. , on either of the two lines. Also the time and date are wrong. Last, how can I order a replacement manuel. If you writing back now I'll wait here for awhile.

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  • 405 Answers

Follow this link for your manual http://telephones.att.com/docMgt/public/art/175/1872_manual.pdf

Make sure you have adobe reader installed to view.

Hope this helps.

http://pchelpforanyone.blogspot.com

Posted on Mar 07, 2008

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Don't know how to record out going message on Lucent corded 2 line digital answering system. Please advise. thanks.


1 Press Annc.
2 Choose the announcement location by
pressing select until the appropriate
mailbox is displayed.
3 Press Record. Begin speaking after the
beep.
4 When you are finished, press Stop.
You will hear your new announcement.
5 Repeat Steps 1-4 to record another
announcement
— OR —
Press Stop

Sep 26, 2009 | Lucent 1872 Corded Phone

2 Answers

Voice Mail


go iin option under ringers cheak to see whats its on before voise mail picks up 1 3 6 10 ? isnt it in the optimns menu or if u have seprate unit for voise mail cheak setting on that beofre it grabbs the call does that help

Jan 07, 2008 | Lucent 1872 Corded Phone

1 Answer

I need to rerecord the greeting message for my phone system.


According to the instruction manual, which can be found at: http://telephones.att.com/docMgt/public/art/175/1872_manual.pdf,

TO RECORD AN ANNOUNCEMENT:
1. Press A.
2. Choose the announcement location by
pressing s until the appropriate
mailbox is displayed.
3. Press R. Begin speaking after the beep
4. When you are finished, press S.
You will hear your new announcement.
5. Repeat Steps 1-4 to record another
announcement
— OR —
Press S.

TO REVIEW YOUR ANNOUNCEMENT:
1. Press A.
2. Press s to choose the announcement
you want to review (A, B, C, AO,
MBOX 3, MBOX 4).
3. Press P to hear the selected
announcement.

Or, if you're away from the office,
CHANGING ANNOUNCEMENTS:
You can re-record any of the announcements
currently in use by any
line or mailbox.
1. Contact the answering system.
2. After two beeps press a number key
(1-4) to select a line or mailbox, then
press 4*. The system beeps and begins
recording.
3. Speak into the telephone in a normal tone
of voice.
4. Press # when you are finished. The
system beeps once and plays the new
announcement.
To review your announcement, press a
number key (1-4) to select a line or mailbox.
Press 41 after the two beeps to play
your announcement.
NOTE: If announcement is being used by
both lines, re-recording the announcement
will change the announcement heard on
both lines.

Hope this helps!
tkhusa420

Sep 25, 2009 | Lucent 1872 Corded Phone

1 Answer

We have the AT&T 2 line digital answering system #1872.


Unfortunately, there is no way to turn that light off. I had the same situation and researched, called help lines and even had the phone company out to check. The light will stay on. but there is no service to it.

Feb 20, 2009 | Lucent 1872 Corded Phone

1 Answer

Not working


Astonishingly, assignment of announcement to phone line is not documented in the user manual. Tech support was totally worthless concerning this issue. I had to discover it by trial and error. To assign an announcement to a specific phone line do the following:
1) Record your announcement message for a, b, c, ao, etc. as documented
2) Press program
3) Keep pressing the feature button until ANNC appear at the bottom of screen, line 1 appears at the top, and the letter 'a' appears in the middle.
4) Choose the announcement to be assigned to Line 1 by pressing the select button
5) Press the feature button again. Line 2 appears in the display.
6) Repeat step 4 to select the announcement to be assigned to Line 2.
7) Press program button, or take phone off-hook to end the sequence.

Shame on AT&T for such shoddy documentation, and lack of support for their products!

Nov 09, 2007 | Lucent 1872 Corded Phone

1 Answer

Power outage last night. Deleted all saved voicemail messages. when turned on - machine says "no massages" How do I retrieve lost messages?


I'm sorry there isn't. Answering machines like this have very little ROM memory. After a powersurge and outage like last night, it wiped the whole memory chip. You can try there support page. It's actually pretty good. http://telephones.att.com/telephones_ui/support/index.cfm

Jun 28, 2007 | Lucent 1872 Corded Phone

1 Answer

Power outage lost fetaures


Contact these guys (sorry they dont still have a manual online); http://www.alcatel-lucent.com/wps/portal/ContactUs Hopefully they can help you out :)

Jun 27, 2007 | Lucent 1872 Corded Phone

2 Answers

Change Answering Machine message in Lucent 1872 corded phone


I have this phone and manual. In order to record a new message follow this, 1. To record a new message 2. Pres [ANNC] 3. Choose the message location by pressing [Select] untill the appropiate mailbox is located. 4. Press [Record]. Begin speeking after the beep. 5. When finished press [Stop] 6. Repeat above to record another announcemnt GarryM

Jan 09, 2007 | Lucent 1872 Corded Phone

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